Clinical Case Manager II

Helping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation.HUD-VASHThe Department of Housing and Urban Development - VA Supportive Housing (HUD-VASH) Program is an effort between VOALA, HUD, and the VA to move Veterans and their families out of homelessness and into permanent housing. It provides long-term case management, clinical/supportive services, and permanent housing assistance for chronically homeless Veterans.JOB SUMMARY AND PURPOSEThe Clinical Case Management Team provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success. The Clinical Case Manager II provides Intensive Case Management Services to clients who have several psychological co-morbidities that must be managed appropriately for a successful re-entry into society.DUTIES AND RESPONSIBILITIESHandles a caseload of higher acuity clientsConducts comprehensive screenings and assessments with individuals (and families as appropriate) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate

Assess barriers facing the clients and develop a case plan.Coordinate individualized planning with clients to meet short- and long-term needs.Provide service linkages and support systems to ensure identified needs are met.

Coordinates case conferences with clients, consults with the service team, monitors progress of clients on case plans, and assists clients to meet the agreed-upon goals.Acts as an advocate for clients before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation.Networks and communicates with referral agencies and community resources, as well as family members and natural supports.Participates and assists with outreach events.Other tasks as may be required to meet the program goals and the goals of program participants.QUALIFICATIONSREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.Current TB screening and Immunization Records

(within 5 days of hire)Copy of Current Professional License (if applicable)Current BLS Certification

(within 15 days of hire)Valid Driver’s licenseCompletion of all required trainings

(within 30 days of hire)EDUCATION:Master's degree in social work, psychology, or counseling from a fully-accredited college or university.Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT).EXPERIENCE:3 years of experience in Social Services Program Management, Coordination, or Supervision.3 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations, or prison re-entry/diversion.Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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