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Rutgers University

Veterans/Military Service Peer Support Specialist II

Rutgers University, Piscataway, New Jersey, United States,


Position DetailsPosition InformationRecruitment/Posting Title

Veterans/Military Service Peer Support Specialist II

Job Category

Staff & Executive - Healthcare

Department

UBHC-Vets 4 Warriors

Overview

Rutgers University Behavioral Health Care (UBHC) offers a full continuum of evidence-based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC is one of the largest providers of behavioral health care in the country, with a budget of $260 million and 15 sites across New Jersey. Services are readily accessible and include inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children, and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support.

Posting Summary

Rutgers The State University is seeking a Peer Support Specialist II in the Military Services of Rutgers University Behavioral Healthcare. The Mental Health Specialist II performs functions in support of the Unit's mission providing person-centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the call or consumer, and responds by offering peer support and appropriate referrals and disposition. Among the key duties of this position are the following:

As part of the Call Center team, interacts with the supervisor regarding duties and assignments for each shift.Provides assistance to Peer Support Specialist IIIs, as needed, and under the direction of the supervisor.Develops a schedule for follow-up calls.Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.Develops and maintains a peer-to-peer relationship with individuals served to identify emotional, psychiatric, or behavioral changes that may require further support.Promptly responds to all service requests.Position Status

Full Time

FLSA

Nonexempt

Position Salary

$25.55 per hour

Annual Minimum Salary

53144.00

Annual Mid Range Salary

54184.00

Annual Maximum Salary

55806.40

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

PERSQualificationsMinimum Education and Experience

High School diploma or equivalent.At least five (5) years of active duty service or have served sixty (60) days in a combat zone which includes medically discharged or medically retired service members or have served six (6) years in the National Guard.Required Knowledge, Skills, and Abilities

Demonstrated ability to use a computer to record services and other basic office functions.Demonstrated ability to work independently and as a member of a team.Preferred Qualifications

Bachelor's Degree in a relevant social or health care field preferred.Physical Demands and Work Environment

PHYSICAL DEMANDS:

Ability to speak clearly and write proficiently.Hearing is essential.The ability to focus on the task at hand despite numerous interruptions.Must be able to sit for extended periods of time and document into an electronic contact record.May be required to lift up to 20lbs.WORK ENVIRONMENT:

Handles phone requests under time and decision-making pressure.Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.Handles emergency or crisis situations.Special Conditions

May be required to work nights, weekends, and holidays.

Posting DetailsPosting Number

24ST1809

Regional Campus

Rutgers Biomedical and Health Sciences (RBHS)

City

Remote

State

NJPre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

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