State of Colorado
(Auraria) IT Professional II
State of Colorado, Denver, Colorado, United States, 80285
Welcome to the
Auraria Higher Education Center (AHEC)
located in the Platte River Valley in downtown Denver. AHEC is the service provider for 38,000 students and approximately 5000 faculty and staff working at and attending the
Community College of Denver, Metropolitan State University of Denver , and the
University of Colorado Denver . Learn more about us through this link:
Auraria Higher Education Center .
Auraria employees enjoy an excellent benefits package which includes paid vacation, holidays and sick leave, discounted RTD Eco-Pass, BenefitHub (medical, dental, disability, life), and outstanding retirement plan. Learn more through this link:
Benefits Package .
This position's primary role is to support the Media Center and Classroom Support Services IT Infrastructure and software applications. Additionally, it serves as secondary support for the administration of the agency IT infrastructure.
Media Center Information Technology Support:
System Administrator duties for all in-house systems, including user setup, security, performance, and upgrades. This includes all packaged and internally developed software.Analyze technical information and reporting of anomalies by users to determine the nature, root cause, and impact of a software failure and develop a detailed and practical solution - which must include new or revised procedures needed to minimize the chances for a reoccurrence.Analyze and interpret technical information and instructions to determine the optimum technique, schedule, and steps to complete the upgrade and coordinate the activity with all affected Division personnel.
IT Infrastructure Administration:
Technical software and hardware support for the infrastructure and systems in use by the Information Technology Department related to VMware Infrastructure, Veeam Backup, HP SAN, MSA SAN, Exchange Email, Barracuda Spam Filter, and Active Directory at a Junior Admin Level.Support the analyzation of technical information and reporting of anomalies by users to determine the nature, root cause, and impact of a software failure and develop a detailed and practical solution - which includes new or revised procedures needed to minimize the chances for a reoccurrence.Handling system upgrades, the position will analyze and interpret technical information and instructions to determine the optimum technique, schedule, and steps to support the administration and maintenance of the agency’s IT Infrastructure. Also, investigates, evaluates, and recommends new systems, products and other assorted technologies to Division management.
Minimum Qualifications:
A bachelor's degree from an accredited institution in a field of study related to the work assignment.One year of professional experience in an occupational field related to work assigned to the position.ORSubstitutions:
Additional appropriate education will substitute for the required experience on a year for year basis.Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.Training or certification related to the work assigned to the position as a substitution for the required experience and/or education.
Commitment to Equity, Diversity, and Inclusion:
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.
Auraria Higher Education Center (AHEC) is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.
If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Mary Kate Schwien at marykate.schwien@ahec.edu.
#J-18808-Ljbffr
Auraria Higher Education Center (AHEC)
located in the Platte River Valley in downtown Denver. AHEC is the service provider for 38,000 students and approximately 5000 faculty and staff working at and attending the
Community College of Denver, Metropolitan State University of Denver , and the
University of Colorado Denver . Learn more about us through this link:
Auraria Higher Education Center .
Auraria employees enjoy an excellent benefits package which includes paid vacation, holidays and sick leave, discounted RTD Eco-Pass, BenefitHub (medical, dental, disability, life), and outstanding retirement plan. Learn more through this link:
Benefits Package .
This position's primary role is to support the Media Center and Classroom Support Services IT Infrastructure and software applications. Additionally, it serves as secondary support for the administration of the agency IT infrastructure.
Media Center Information Technology Support:
System Administrator duties for all in-house systems, including user setup, security, performance, and upgrades. This includes all packaged and internally developed software.Analyze technical information and reporting of anomalies by users to determine the nature, root cause, and impact of a software failure and develop a detailed and practical solution - which must include new or revised procedures needed to minimize the chances for a reoccurrence.Analyze and interpret technical information and instructions to determine the optimum technique, schedule, and steps to complete the upgrade and coordinate the activity with all affected Division personnel.
IT Infrastructure Administration:
Technical software and hardware support for the infrastructure and systems in use by the Information Technology Department related to VMware Infrastructure, Veeam Backup, HP SAN, MSA SAN, Exchange Email, Barracuda Spam Filter, and Active Directory at a Junior Admin Level.Support the analyzation of technical information and reporting of anomalies by users to determine the nature, root cause, and impact of a software failure and develop a detailed and practical solution - which includes new or revised procedures needed to minimize the chances for a reoccurrence.Handling system upgrades, the position will analyze and interpret technical information and instructions to determine the optimum technique, schedule, and steps to support the administration and maintenance of the agency’s IT Infrastructure. Also, investigates, evaluates, and recommends new systems, products and other assorted technologies to Division management.
Minimum Qualifications:
A bachelor's degree from an accredited institution in a field of study related to the work assignment.One year of professional experience in an occupational field related to work assigned to the position.ORSubstitutions:
Additional appropriate education will substitute for the required experience on a year for year basis.Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.Training or certification related to the work assigned to the position as a substitution for the required experience and/or education.
Commitment to Equity, Diversity, and Inclusion:
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.
Auraria Higher Education Center (AHEC) is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.
If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Mary Kate Schwien at marykate.schwien@ahec.edu.
#J-18808-Ljbffr