Pine Street Inn Inc.
Case Manager, Brookline
Pine Street Inn Inc., Brookline, Massachusetts, us, 02445
SCHEDULE:
40 hours, M-F 8am - 4:30pmPAYS:
$23.48 per hourLOCATION:
1043/45 Beacon StMeeting tenants in various Boston neighborhoods and surrounding cities.SUMMARY OF POSITION
: Pine Street Inn provides comprehensive, intensive case management support to formerly chronically homeless individuals. Serving those with histories of substance use disorders and mental illness in housing. Using the Housing First model, promoting long-term stability in housing and the end of homelessness in and around the greater Boston area. Case Managers work as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, substance use disorder, and other major health challenges. Case Managers use a harm-reduction, trauma-informed care approach to working with tenants. This includes the utilization of Stages of Change Theory and Motivational Interviewing techniques. Case Managers are responsible for a specific caseload of tenants and for collaborating with other staff and agencies on program-wide efforts to stabilize and promote the individual growth of all tenants. Additional responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, healthcare, legal aid, educational and employment opportunities; supporting the development of tenants’ activities of daily living skills; creating individual service plans with tenants; maintaining all necessary documentation; monitoring and reporting maintenance needs in apartments; and supporting timely program fee collection from tenants.QUALIFICATIONS:The person in this position must have a clear commitment to the population we serve and be able to work as part of a team.EDUCATION/TRAINING:REQUIRED:High School diploma or GEDStrong written communication skillsComputer proficiency in Microsoft Office productsPREFERRED:Undergraduate degree in a related field (i.e., social work, psychology, education, nursing)Bi-lingual – Spanish/EnglishValid Mass Driver’s License with a minimum of two (2) years of driving experience and excellent driving recordMust have your own personal vehicleKNOWLEDGE/EXPERIENCE:REQUIRED:Strong commitment to learning and using harm-reduction and motivational interviewing skills in order to promote improved behavioral health among tenants.Ability to set limits fairly and consistently while maintaining appropriate boundaries.Excellent organizational, communication, and interpersonal skills; the ability to multi-task competing demands.Experience working as part of a team.Knowledge of effective crisis intervention techniques and ability to respond appropriately in a crisis.Experience working with chronically homeless individuals in Housing First programs.Experience working with individuals experiencing substance use disorders, mental illness, trauma, homelessness, and/or other complex disorders.Knowledge of local caregiving and advocacy resources for people experiencing substance use disorder, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, and criminal/civil justice system involvement.Knowledge of government benefits systems and Boston area service providers.Experience with HMIS.
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40 hours, M-F 8am - 4:30pmPAYS:
$23.48 per hourLOCATION:
1043/45 Beacon StMeeting tenants in various Boston neighborhoods and surrounding cities.SUMMARY OF POSITION
: Pine Street Inn provides comprehensive, intensive case management support to formerly chronically homeless individuals. Serving those with histories of substance use disorders and mental illness in housing. Using the Housing First model, promoting long-term stability in housing and the end of homelessness in and around the greater Boston area. Case Managers work as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, substance use disorder, and other major health challenges. Case Managers use a harm-reduction, trauma-informed care approach to working with tenants. This includes the utilization of Stages of Change Theory and Motivational Interviewing techniques. Case Managers are responsible for a specific caseload of tenants and for collaborating with other staff and agencies on program-wide efforts to stabilize and promote the individual growth of all tenants. Additional responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, healthcare, legal aid, educational and employment opportunities; supporting the development of tenants’ activities of daily living skills; creating individual service plans with tenants; maintaining all necessary documentation; monitoring and reporting maintenance needs in apartments; and supporting timely program fee collection from tenants.QUALIFICATIONS:The person in this position must have a clear commitment to the population we serve and be able to work as part of a team.EDUCATION/TRAINING:REQUIRED:High School diploma or GEDStrong written communication skillsComputer proficiency in Microsoft Office productsPREFERRED:Undergraduate degree in a related field (i.e., social work, psychology, education, nursing)Bi-lingual – Spanish/EnglishValid Mass Driver’s License with a minimum of two (2) years of driving experience and excellent driving recordMust have your own personal vehicleKNOWLEDGE/EXPERIENCE:REQUIRED:Strong commitment to learning and using harm-reduction and motivational interviewing skills in order to promote improved behavioral health among tenants.Ability to set limits fairly and consistently while maintaining appropriate boundaries.Excellent organizational, communication, and interpersonal skills; the ability to multi-task competing demands.Experience working as part of a team.Knowledge of effective crisis intervention techniques and ability to respond appropriately in a crisis.Experience working with chronically homeless individuals in Housing First programs.Experience working with individuals experiencing substance use disorders, mental illness, trauma, homelessness, and/or other complex disorders.Knowledge of local caregiving and advocacy resources for people experiencing substance use disorder, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, and criminal/civil justice system involvement.Knowledge of government benefits systems and Boston area service providers.Experience with HMIS.
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