Ciena
Senior Delivery Architect
Ciena, Baltimore, Maryland, United States,
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.Why Ciena:We are big proponents of
life-work integration
and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.We believe an
inclusive, diverse, and barrier-free
work environment makes for empowered and committed employees.We recognize the importance of
well-being
and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.We are committed to
employee development , offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.We know that
financial security
is important. We offer competitive salaries and incentive programs, RSU's (job level specific) and an employee share option purchase program.We realize
time away
to recharge is important. We offer flexible paid time off!Great work deserves
recognition.
We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.How You Will Contribute:Reporting to the Senior Director, Solutions Engineering, as the Senior Delivery Architect, you will be responsible for generating customer specific solution architectures and designs to address business problems. You will be working closely with Sales teams, Practices team, Product Management, the Delivery organization and with their Architect peers. You will generate solutions, respond to requests for quotes and estimates and provide continuity into professional services engagements upon successful closure of a sale.Work closely with the client's IT, Network Operations, Planning and Engineering teams to understand existing business and system processes and to define new OSS system requirements.Lead, assist and/or create technical design specifications to align with client needs as well as contribute other project documentation to ensure the accurate and timely delivery of solutions.Work closely with BluePlanet and the clients architecture, design and development teams to ensure alignment between customer expectations and solution being developed throughout the project life-cycle.Work independently and in a hands-on manner.Facilitate and/or participate in user acceptance testing, project workshops and other activities to ensure client teams are well-informed and engaged and projects are delivered to customer satisfaction.Facilitate and participate in workshops and design sessions both internally and externally to drive towards an optimal solution for a desired requirement while maintaining pragmatism and meeting cost objectives.What Does Ciena Expect of You?Initiative:
you're a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.A
customer first mentality:
what's important to the customer is also important to you.Agility:
with an ability to flex between the strategic and tactical, you manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.Communication expertise:
you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.The flexibility to
work independently
and as
part of a broader team:
you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.Relationship builder:
with a proven ability to influence at all levels, you're able to quickly develop trusted connections and get work done through others.A commitment to innovation:
you keep abreast of competitive developments and are always keen to formulate new ideas and problem solve.The Must Haves:Demonstrated expert knowledge of the telecoms OSS domain.Deep understanding of Telecom Network design and architectures.Broad end to end view across OSS and BSS technologies and ecosystems including associated technologies such as service assurance/analytics, SDN/NFV and cloud infrastructure, service orchestration & OSS automation, mediation, billing & charging, IoT and service exposure.Deep understanding of Inventory Management, Discovery, Activation, Performance, Fault and Network Device.Understanding of the Telco OSS ecosystem and ideally knowledge of one or more of the following inventory systems - Amdocs ARM (Cramer), Ericsson Granite, Netcracker, Oracle MetaSolv, etc.Configuration processes from a functional and technical perspective.Expert domain knowledge in multiple telecom technologies (DWDM, Ethernet, IP, etc).Minimum of 5 years in the role of hands-on Solution Architecture in the telco OSS and/or BSS areas.5+ years' experience in the OSS domain.Assets:Open to Domestic and international travel.Compensation and Benefits:The annual pay range for this position is 119,000 - 190,200 USD.Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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life-work integration
and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.We believe an
inclusive, diverse, and barrier-free
work environment makes for empowered and committed employees.We recognize the importance of
well-being
and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.We are committed to
employee development , offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.We know that
financial security
is important. We offer competitive salaries and incentive programs, RSU's (job level specific) and an employee share option purchase program.We realize
time away
to recharge is important. We offer flexible paid time off!Great work deserves
recognition.
We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.How You Will Contribute:Reporting to the Senior Director, Solutions Engineering, as the Senior Delivery Architect, you will be responsible for generating customer specific solution architectures and designs to address business problems. You will be working closely with Sales teams, Practices team, Product Management, the Delivery organization and with their Architect peers. You will generate solutions, respond to requests for quotes and estimates and provide continuity into professional services engagements upon successful closure of a sale.Work closely with the client's IT, Network Operations, Planning and Engineering teams to understand existing business and system processes and to define new OSS system requirements.Lead, assist and/or create technical design specifications to align with client needs as well as contribute other project documentation to ensure the accurate and timely delivery of solutions.Work closely with BluePlanet and the clients architecture, design and development teams to ensure alignment between customer expectations and solution being developed throughout the project life-cycle.Work independently and in a hands-on manner.Facilitate and/or participate in user acceptance testing, project workshops and other activities to ensure client teams are well-informed and engaged and projects are delivered to customer satisfaction.Facilitate and participate in workshops and design sessions both internally and externally to drive towards an optimal solution for a desired requirement while maintaining pragmatism and meeting cost objectives.What Does Ciena Expect of You?Initiative:
you're a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.A
customer first mentality:
what's important to the customer is also important to you.Agility:
with an ability to flex between the strategic and tactical, you manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.Communication expertise:
you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.The flexibility to
work independently
and as
part of a broader team:
you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.Relationship builder:
with a proven ability to influence at all levels, you're able to quickly develop trusted connections and get work done through others.A commitment to innovation:
you keep abreast of competitive developments and are always keen to formulate new ideas and problem solve.The Must Haves:Demonstrated expert knowledge of the telecoms OSS domain.Deep understanding of Telecom Network design and architectures.Broad end to end view across OSS and BSS technologies and ecosystems including associated technologies such as service assurance/analytics, SDN/NFV and cloud infrastructure, service orchestration & OSS automation, mediation, billing & charging, IoT and service exposure.Deep understanding of Inventory Management, Discovery, Activation, Performance, Fault and Network Device.Understanding of the Telco OSS ecosystem and ideally knowledge of one or more of the following inventory systems - Amdocs ARM (Cramer), Ericsson Granite, Netcracker, Oracle MetaSolv, etc.Configuration processes from a functional and technical perspective.Expert domain knowledge in multiple telecom technologies (DWDM, Ethernet, IP, etc).Minimum of 5 years in the role of hands-on Solution Architecture in the telco OSS and/or BSS areas.5+ years' experience in the OSS domain.Assets:Open to Domestic and international travel.Compensation and Benefits:The annual pay range for this position is 119,000 - 190,200 USD.Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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