Special Service for Groups, Inc.
On-Site Case Manager
Special Service for Groups, Inc., Los Angeles, California, United States, 90079
sPECIAL sERVICE FOR gROUPS, INCJob ANNOUNCEMENTTitle:
On-Site Case Manager
Division:
HOPICS
FLSA:
Non-Exempt, Full time
Supervisor:
Program Manager
Pay Range or Rate:
$23.00 per hr. to $25.00 per hr.
Revised:
5.06.2024.SummaryUnder the direction of the Pathway Home Program Supervisor and Program Manager, the On-Site Case Manager is responsible for screening, on-site case management, eligibility, service coordination, and triage for Interim Housing placement and transition care to permanent housing case management Pathway Home participants.
Essential Functions
Responsible for a caseload of Interim Housing participants.Provides Case Management, linkage, and referrals with coordination with the supportive services team, and onsite monitors.Monitors direct progress and follows up with participants while in the interim housing sites.Works collaboratively with the internal resources, DHS, and partner agencies in service delivery.Participates in case conferences/reviews with providers, supportive services team, DHS, and LAHSA.Provides individual and group training sessions.Conducts life skills training with participants and support groups.Documents client information including writing progress notes in clarity.Provides crisis intervention as needed.Conducts room checks daily at all interim housing sites.Helps track program client demographics and treatment progress.Enters data into CLARITY/HMIS within 24 hours.Prepares project reports in accordance with funding requirements.Assists in training and provides support to necessary staff, providers, and other project partners participating in the project.Participates in all mandatory program and division meetings and trainings, as assigned by supervisor and division director.Administers and screens all cases using the VI-SPDAT / Assessment tool.Enforces program rules and regulations.Coordinates with other project staff and partners to provide housing placement services and supportive services to facilitate clients' successful transition to permanent housing.Works with the Housing Locator Teams to locate and secure housing.Assists clients to apply for units and attend landlord interviews while coordinating with the supportive service team.Collaborates effectively with all SPA 6 CES, LAHSA staff, and landlords.Works with property management staff to address issues as they arise.Assesses client satisfaction on a continual basis.Works with clients to complete an individualized housing stability plan and budget.Verifies program eligibility documents prior to program enrollment and at the time of financial assistance request submission.Collaborates and coordinates with DMH, DPSS, LAUSD, Work Source, and Sub-Providers.Assists clients with identifying the most appropriate housing intervention.Coordinates with other staff and collaborative partners to provide ancillary services to achieve housing stability.Maintains up-to-date and accurate documentation in client files for service coordination/case management.Some evenings and weekends are required.Conducts criminal background checks on all pre-eligible applicants and household members over 13 years of age.Maintains appropriate boundaries and adheres to SSG’s Code of Ethics and HOPICS’ Core Values.Represents the agency in a professional manner at meetings and community events.Maintains weekly reports as instructed by supervisor/manager.Regular attendance required.Other duties may apply.
Secondary FunctionsPerform other duties as assigned by the Program Supervisor / Program Manager, Associate Director, and/or Deputy Director. Answer phones and route incoming calls; serve as back-up to the Intake Coordinator in his/her absence.
Minimum Qualifications - Knowledge, Skills and Abilities RequiredAssociate degree in social services or other administrative, business or housing field is required from an accredited or state-approved college or university, with a minimum of one (1) year job-related experience working with homeless individuals and families OR 1 to 2 years’ experience working in the social service field; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol-free is required. Working knowledge of Microsoft Word, Excel, and other database programs. Knowledge of resource development, case management, and documentation. Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Ability to communicate effectively, both written and orally. Verification of Employment Eligibility and Background Clearance. TB test required annually or as needed, CPR and First Aid Certification required every two years or as needed with company and valid Driver’s License and auto insurance required. Reliable transportation is required.
Non-Essential QualificationsExperience using HMIS and at least six months to one year of experience preferred.
Supervisory ResponsibilitiesThis position does not have any supervisory responsibilities.
Environmental Conditions (Working Conditions)This position is responsible for working in “client friendly” environments and is required to visit other shelters and homeless access centers as part of their duties. Local automobile travel is required. There is some responsibility to work in noisy environments where children and adults are present.
Physical RequirementsThe On-Site Case Manager typically spends time sitting, standing, typing, thinking, writing, walking, driving, carrying (max. 25 lbs.), listening, and speaking.
Mental RequirementsThis position will require the individual to be able to handle any/all the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules, and be able to process information, think and conceptualize.
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On-Site Case Manager
Division:
HOPICS
FLSA:
Non-Exempt, Full time
Supervisor:
Program Manager
Pay Range or Rate:
$23.00 per hr. to $25.00 per hr.
Revised:
5.06.2024.SummaryUnder the direction of the Pathway Home Program Supervisor and Program Manager, the On-Site Case Manager is responsible for screening, on-site case management, eligibility, service coordination, and triage for Interim Housing placement and transition care to permanent housing case management Pathway Home participants.
Essential Functions
Responsible for a caseload of Interim Housing participants.Provides Case Management, linkage, and referrals with coordination with the supportive services team, and onsite monitors.Monitors direct progress and follows up with participants while in the interim housing sites.Works collaboratively with the internal resources, DHS, and partner agencies in service delivery.Participates in case conferences/reviews with providers, supportive services team, DHS, and LAHSA.Provides individual and group training sessions.Conducts life skills training with participants and support groups.Documents client information including writing progress notes in clarity.Provides crisis intervention as needed.Conducts room checks daily at all interim housing sites.Helps track program client demographics and treatment progress.Enters data into CLARITY/HMIS within 24 hours.Prepares project reports in accordance with funding requirements.Assists in training and provides support to necessary staff, providers, and other project partners participating in the project.Participates in all mandatory program and division meetings and trainings, as assigned by supervisor and division director.Administers and screens all cases using the VI-SPDAT / Assessment tool.Enforces program rules and regulations.Coordinates with other project staff and partners to provide housing placement services and supportive services to facilitate clients' successful transition to permanent housing.Works with the Housing Locator Teams to locate and secure housing.Assists clients to apply for units and attend landlord interviews while coordinating with the supportive service team.Collaborates effectively with all SPA 6 CES, LAHSA staff, and landlords.Works with property management staff to address issues as they arise.Assesses client satisfaction on a continual basis.Works with clients to complete an individualized housing stability plan and budget.Verifies program eligibility documents prior to program enrollment and at the time of financial assistance request submission.Collaborates and coordinates with DMH, DPSS, LAUSD, Work Source, and Sub-Providers.Assists clients with identifying the most appropriate housing intervention.Coordinates with other staff and collaborative partners to provide ancillary services to achieve housing stability.Maintains up-to-date and accurate documentation in client files for service coordination/case management.Some evenings and weekends are required.Conducts criminal background checks on all pre-eligible applicants and household members over 13 years of age.Maintains appropriate boundaries and adheres to SSG’s Code of Ethics and HOPICS’ Core Values.Represents the agency in a professional manner at meetings and community events.Maintains weekly reports as instructed by supervisor/manager.Regular attendance required.Other duties may apply.
Secondary FunctionsPerform other duties as assigned by the Program Supervisor / Program Manager, Associate Director, and/or Deputy Director. Answer phones and route incoming calls; serve as back-up to the Intake Coordinator in his/her absence.
Minimum Qualifications - Knowledge, Skills and Abilities RequiredAssociate degree in social services or other administrative, business or housing field is required from an accredited or state-approved college or university, with a minimum of one (1) year job-related experience working with homeless individuals and families OR 1 to 2 years’ experience working in the social service field; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol-free is required. Working knowledge of Microsoft Word, Excel, and other database programs. Knowledge of resource development, case management, and documentation. Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Ability to communicate effectively, both written and orally. Verification of Employment Eligibility and Background Clearance. TB test required annually or as needed, CPR and First Aid Certification required every two years or as needed with company and valid Driver’s License and auto insurance required. Reliable transportation is required.
Non-Essential QualificationsExperience using HMIS and at least six months to one year of experience preferred.
Supervisory ResponsibilitiesThis position does not have any supervisory responsibilities.
Environmental Conditions (Working Conditions)This position is responsible for working in “client friendly” environments and is required to visit other shelters and homeless access centers as part of their duties. Local automobile travel is required. There is some responsibility to work in noisy environments where children and adults are present.
Physical RequirementsThe On-Site Case Manager typically spends time sitting, standing, typing, thinking, writing, walking, driving, carrying (max. 25 lbs.), listening, and speaking.
Mental RequirementsThis position will require the individual to be able to handle any/all the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules, and be able to process information, think and conceptualize.
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