SGS
Manager, Finished Product and Stability
SGS, Markham, ON
Company Description
We are SGS - the world's leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer, and more interconnected world.
Job Description
Qualifications
Additional Information
SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.
Please note that candidates applying for Canadian job openings should be authorized to work in Canada.
We are SGS - the world's leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer, and more interconnected world.
Job Description
- Managing performance and motivating analysts to complete assigned tasks on time and in compliance to SGS standards.
- Manage resource allocation and project prioritization and work across group and functions to manage resources efficiently.
- Control and monitoring of inbound and outbound quality control testing & stability testing activities in collaboration with and support from client managers, technical client managers, and project managers.
- Participating in regulatory, and client audits.
- Leading, monitoring, and participating in the implementation of quality objectives at the departmental level.
- Performing and participating in OOS, OOT investigations, Root cause analysis, issuing deviations
- Leading operational improvement initiatives.
- Participate in project teams.
- Participation in and Monitoring of Training Programs to ensure timely completion of training objectives.
- Follow Training SOP for training and training records.
- Monitor and maintain the flow of work and schedule daily/weekly activities of analysts. Manage staff to ensure all samples are reviewed and approved to receive into the lab. Ensure all testing is performed, documentation is reviewed, including related investigations and deviations and reports are released by Quality Assurance.
- Ensuring TAT, OOS, OOT, Deviations, CAPAs, are completed, submitted and approved on time
- With aid of Department Head, manage staff performance, personnel issues, concerns, etc.
- Provide weekly, monthly or as required team updates to the Department Head. This includes safety reports, departmental KPI reports, resource allocation summaries, corrective action summaries, and progress reports.
- Liasing with key stakeholders in order to manage project prioritization and resource allocation for analyst.
- Liasing with interdepartmental leadership team to align on and provide audit responses.
- Provide mentorship and lead improvement initiatives.
- Control and monitoring over training systems.
Qualifications
- Education: MSc
- Experience: 5+ years with demonstrated ability to complete more complex role/duties plus up to three years' experience in a people management role
Additional Information
SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.
Please note that candidates applying for Canadian job openings should be authorized to work in Canada.