City of Houston, TX
ADMINISTRATIVE SPECIALIST
City of Houston, TX, Texas City, TX, United States
Salary : $50,596.00 - $64,352.60 Annually
Location : 718 E. Buress
Job Type: Full Time
Job Number: 35520
Department: Houston Public Works
Division: HW-Operations & Program Support (OPS)
Opening Date: 11/20/2024
Closing Date: 11/27/2024 11:59 PM Central
POSITION OVERVIEW
APPLICATIONS ACCEPTED FROM: DIVISION ONLY
SERVICE LINE: Houston Public Works
SECTION: Houston Water - Resources and Client Services
REPORTING LOCATION: 718 E. Burress
WORKDAYS & HOURS: Monday - Friday/8:00 a.m. - 5:00 p.m.*
*Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS• Identify duplicate, incomplete, and inconsistent data entries within the Work Management System (Infor IPS).
• Develop and implement procedures for ongoing data quality improvements.
• Ensure data adheres to established standards, including formatting, accuracy, and consistency.
• Communicate data quality improvements to stakeholders and provide recommendations for maintaining clean data.
• Create instructional materials, guides, presentations, and e-learning modules.
• Investigates and makes recommendations for addressing issues of medium complexity and/or sensitivity.
• Lead in-person and virtual training sessions for new and existing users with various skill levels of Infor IPS.
• Monitor 311 system to detect potential data issues and perform regular audits to ensure data quality.
• Work closely with system administrators to understand system requirements and ensure data is properly aligned with business needs.
• Participate in user acceptance testing (UAT) to validate the solution's functionality.
• Work with technical teams to design solutions that meet business needs.
• Participates in evaluation and design of workflow, processes, various operations systems, etc.
• Additional duties, as needed.
WORKING CONDITIONSThis position is physically comfortable with discretion of walking, standing, etc. Essentially normal office environment with acceptable lighting, temperature, and air conditions. Occasional ride-along with field staff to aid in various system processes.
This is a Houston Public Works Emergency Management position at the Tier III Level
MINIMUM REQUIREMENTS
MINIMUM EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Liberal Arts, or a related field.
MINIMUM EXPERIENCE REQUIREMENTSThree (3) years of administrative experience is required.
Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.
MINIMUM LICENSE REQUIREMENTS
None
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
Preference will be given to candidates that have:
• Strong proficiency in data visualization tools (e.g., MS Excel, Power BI)
• Strong analytical and problem-solving skills
• Ability to work independently and in a team environment.
• Excellent verbal and written communication and presentation skills
• The ideal candidate will be a highly motivated, detail-oriented, with a passion for helping others to learn and grow
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE 20
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov
To view your detailed application status, please log-in to your online profile by visiting: or call 832-395-2976.
If you need special services or accommodations 832-395-2976 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity EmployerThe City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
01
Please select the best scenario below that describes your highest level of education.
02
How many years of professional administrative experience do you have?
03
Please indicate your level of proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook).
04
Which work management systems have you used in past or current roles?
05
Are you a current Houston Public Works-HW Operations & Program Support employee?
06
Do you have experience with Houston Water's Infor IPS?
07
Do you have experience navigating the Dynamics 365 CRIS system?
08
Have you ever led or organized training? If so, explain.
09
Would you be amenable to engaging in fieldwork to aid field staff with diverse processes?
10
Do you any hands-on experience using the Infor Field Inspector mobile application?
11
Have you produced any instructional manuals? If yes, for what purpose?
12
Are you willing to work on weekends, holidays, or after hours, if required?
13
Have you completely and truthfully answered question #9 on the application regarding employment gaps? (failing to clarify employment gaps may result in the disqualification or delay of your application.)
14
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Required Question
Location : 718 E. Buress
Job Type: Full Time
Job Number: 35520
Department: Houston Public Works
Division: HW-Operations & Program Support (OPS)
Opening Date: 11/20/2024
Closing Date: 11/27/2024 11:59 PM Central
POSITION OVERVIEW
APPLICATIONS ACCEPTED FROM: DIVISION ONLY
SERVICE LINE: Houston Public Works
SECTION: Houston Water - Resources and Client Services
REPORTING LOCATION: 718 E. Burress
WORKDAYS & HOURS: Monday - Friday/8:00 a.m. - 5:00 p.m.*
*Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS• Identify duplicate, incomplete, and inconsistent data entries within the Work Management System (Infor IPS).
• Develop and implement procedures for ongoing data quality improvements.
• Ensure data adheres to established standards, including formatting, accuracy, and consistency.
• Communicate data quality improvements to stakeholders and provide recommendations for maintaining clean data.
• Create instructional materials, guides, presentations, and e-learning modules.
• Investigates and makes recommendations for addressing issues of medium complexity and/or sensitivity.
• Lead in-person and virtual training sessions for new and existing users with various skill levels of Infor IPS.
• Monitor 311 system to detect potential data issues and perform regular audits to ensure data quality.
• Work closely with system administrators to understand system requirements and ensure data is properly aligned with business needs.
• Participate in user acceptance testing (UAT) to validate the solution's functionality.
• Work with technical teams to design solutions that meet business needs.
• Participates in evaluation and design of workflow, processes, various operations systems, etc.
• Additional duties, as needed.
WORKING CONDITIONSThis position is physically comfortable with discretion of walking, standing, etc. Essentially normal office environment with acceptable lighting, temperature, and air conditions. Occasional ride-along with field staff to aid in various system processes.
This is a Houston Public Works Emergency Management position at the Tier III Level
MINIMUM REQUIREMENTS
MINIMUM EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Liberal Arts, or a related field.
MINIMUM EXPERIENCE REQUIREMENTSThree (3) years of administrative experience is required.
Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.
MINIMUM LICENSE REQUIREMENTS
None
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
Preference will be given to candidates that have:
• Strong proficiency in data visualization tools (e.g., MS Excel, Power BI)
• Strong analytical and problem-solving skills
• Ability to work independently and in a team environment.
• Excellent verbal and written communication and presentation skills
• The ideal candidate will be a highly motivated, detail-oriented, with a passion for helping others to learn and grow
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE 20
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov
To view your detailed application status, please log-in to your online profile by visiting: or call 832-395-2976.
If you need special services or accommodations 832-395-2976 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity EmployerThe City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 11 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
01
Please select the best scenario below that describes your highest level of education.
- Less than a High School Diploma/ GED
- High School diploma/GED
- Associate's Degree in Business Administration, Liberal Arts, or a related field
- Bachelor's degree or higher in Business Administration, Liberal Arts, or a related field
02
How many years of professional administrative experience do you have?
- No experience
- 3 - 4 years
- 5 - 6 years
- 7 years or more
03
Please indicate your level of proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook).
- Beginner
- Intermediate
- Advanced
- Expert
- No experience
04
Which work management systems have you used in past or current roles?
05
Are you a current Houston Public Works-HW Operations & Program Support employee?
- Yes
- No
06
Do you have experience with Houston Water's Infor IPS?
07
Do you have experience navigating the Dynamics 365 CRIS system?
08
Have you ever led or organized training? If so, explain.
09
Would you be amenable to engaging in fieldwork to aid field staff with diverse processes?
10
Do you any hands-on experience using the Infor Field Inspector mobile application?
11
Have you produced any instructional manuals? If yes, for what purpose?
12
Are you willing to work on weekends, holidays, or after hours, if required?
13
Have you completely and truthfully answered question #9 on the application regarding employment gaps? (failing to clarify employment gaps may result in the disqualification or delay of your application.)
- Yes
- No
14
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
- Yes
- No
Required Question