DirectViz Solutions, LLC
Document Specialist-Alexandria, VA
DirectViz Solutions, LLC, Alexandria, Virginia, us, 22350
DirectViz Solutions, (DVS)
is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.
At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!
DVS is looking for a
Document Specialist
to support our team in
Alexandria, VA . This position requires an active
the ability to obtain a public trust clearance.
This position will be
onsite.
Description:
Collect and organize information required for preparation of user's manuals, SOP's, training materials, installation guides, and reports. Create and edit functional descriptions, system specifications (including requirements and design documents), user's manuals, special reports, or any other customer deliverables and documents. Create operating instructions, how-to manuals, assembly instructions, and "frequently asked questions" pages to help technical support staff, consumers, and other users. The Documentation Specialist will work with our technical resources to manage the flow of information among project workgroups during development and testing as well as determine the needs of end users. Gather usability feedback from customers and end users. Standardize content across platforms and media as well as revise documents as needed. Will be responsible for maintaining records and files of work and revisions as well as the schedule for SOP's and status reports. The Documentation Specialist will also perform quality reviews on documents created by other team members prior to delivery of the documents.
Qualifications:
Bachelor's and 1 years' experience or High School Diploma and 7 years' experience.
Required Skills:
1+ year Technical Writing (Requirements, Design, Diagrams, SOP, Process Documents, User Manuals, Install Guides, System Specifications, Training Materials)
1+ year Communications Development (FAQs, Newsletters, Job Aids, Posters, Surveys, how-to documents)
1+ year Knowledge Management development and administration
Advanced Experience with Microsoft Office suite applications including Visio.
Desired Skills:
SharePoint Administration
Quality Assurance and Control for all documentation
Communications Measurement and Analysis
Excellent written and oral communication skills
Experience with Microsoft Office Products
ITIL Service Management
Business Application Training
Troubleshooting experience
User Acceptance Testing
Responsibilities include:
Manage the flow of information among project workgroups during development and testing as well as determine the needs of end users.
Provide content templates for Knowledge Management and KMDB.
Create or Review content for Knowledge Management and KMDB.
Collect and organize information required for preparation of user's manuals, SOP's, training materials, installation guides, and reports.
Create and edit functional descriptions, system specifications (including requirements and design documents), user's manuals, special reports, or any other customer deliverables and documents.
Create operating instructions, how-to manuals, assembly instructions, and "frequently asked questions" pages to help technical support staff, consumers, and other users.
Maintain records and files of work and revisions as well as the schedule for SOP's and status reports.
Standardize content across platforms and media as well as revise documents as needed.
Gather usability feedback from customers and end users.
Perform quality reviews on documents created by other team members prior to delivery of the documents.
DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
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is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.
At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!
DVS is looking for a
Document Specialist
to support our team in
Alexandria, VA . This position requires an active
the ability to obtain a public trust clearance.
This position will be
onsite.
Description:
Collect and organize information required for preparation of user's manuals, SOP's, training materials, installation guides, and reports. Create and edit functional descriptions, system specifications (including requirements and design documents), user's manuals, special reports, or any other customer deliverables and documents. Create operating instructions, how-to manuals, assembly instructions, and "frequently asked questions" pages to help technical support staff, consumers, and other users. The Documentation Specialist will work with our technical resources to manage the flow of information among project workgroups during development and testing as well as determine the needs of end users. Gather usability feedback from customers and end users. Standardize content across platforms and media as well as revise documents as needed. Will be responsible for maintaining records and files of work and revisions as well as the schedule for SOP's and status reports. The Documentation Specialist will also perform quality reviews on documents created by other team members prior to delivery of the documents.
Qualifications:
Bachelor's and 1 years' experience or High School Diploma and 7 years' experience.
Required Skills:
1+ year Technical Writing (Requirements, Design, Diagrams, SOP, Process Documents, User Manuals, Install Guides, System Specifications, Training Materials)
1+ year Communications Development (FAQs, Newsletters, Job Aids, Posters, Surveys, how-to documents)
1+ year Knowledge Management development and administration
Advanced Experience with Microsoft Office suite applications including Visio.
Desired Skills:
SharePoint Administration
Quality Assurance and Control for all documentation
Communications Measurement and Analysis
Excellent written and oral communication skills
Experience with Microsoft Office Products
ITIL Service Management
Business Application Training
Troubleshooting experience
User Acceptance Testing
Responsibilities include:
Manage the flow of information among project workgroups during development and testing as well as determine the needs of end users.
Provide content templates for Knowledge Management and KMDB.
Create or Review content for Knowledge Management and KMDB.
Collect and organize information required for preparation of user's manuals, SOP's, training materials, installation guides, and reports.
Create and edit functional descriptions, system specifications (including requirements and design documents), user's manuals, special reports, or any other customer deliverables and documents.
Create operating instructions, how-to manuals, assembly instructions, and "frequently asked questions" pages to help technical support staff, consumers, and other users.
Maintain records and files of work and revisions as well as the schedule for SOP's and status reports.
Standardize content across platforms and media as well as revise documents as needed.
Gather usability feedback from customers and end users.
Perform quality reviews on documents created by other team members prior to delivery of the documents.
DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
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