Business Analyst - Unemployment Insurance

Job Summary: This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements.Viable candidates must be willing to work onsite at GSI's headquarters in Palm Harbor, Florida daily. Qualifications Summary:The ideal Business Analyst will possess Unemployment Insurance experience. Prior BA experience is desired, however, a qualified candidate has experience in Unemployment Insurance programs along with performance responsibilities at Federal and/or State level will be considered. You will thrive both in an independent and team environment. You must be able to take ownership of projects and complete those projects accurately and efficiently. You must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines.The ideal candidate for this position is organized; detail oriented, has great communication skills and thrives in a fast-paced environment. You will need to apply these skills in a variety of areas including, but not limited to, business analysis, requirements definition, building test plans, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring, summarizing and communicating the progress of all assigned projects. You will work among a team of software Engineers, Developers, Project Managers and QA staff for support and collaboration of client specific deliverables.Duties and Responsibilities:Analyze business and user needs, specifically related to interfaces involving third party or outside systems, document requirements and translate both into proper specifications for each project.Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented.Possess strong knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects.Translate business requirements into concise system requirements for use by the software architects and development teams.Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements through the use of technology is critical.Foster productive communication between technical and non-technical audiences to ensure that technology solutions fulfill the business needs.Identify, document and diagram business requirements and processes.Knowledge of project management methodologies and practices.Assist with validation and testing of interfaces written to the design specificationRequirementsCommunication Skills:Excellent written and oral communication skillsFacilitate team and client meetings effectivelyKeep the client and project team well informed of project status, issues and issue mitigation strategiesResolve and/or escalate issues in a timely fashionEffectively communicate relevant project information to superiorsTechnical:MS SQL server (2000/2005/2008) and query knowledge is essentialTesting of applications written to the design specifications written.Ability to track data through the database as it relates to the applicationReview of all customer change orders, update requirements documents, and make recommendations regarding the implementation of the request modifications.PLUS:Possess a general understanding of application programming, database and system designUnderstanding of Internet, Intranet, Extranet and client/server architecturesAbility to analyze system requirements relative to the base software functionality and configurationLeadership:Inspire coworkers to attain goals and pursue excellenceManage the process of innovative change effectivelyIdentify opportunities for improvement and make constructive suggestions for changeTeamwork:Consistently acknowledge and appreciate each team member's contributionsWork with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirementsCoordinate client training with training staff and assist where necessaryPrepare and deliver training updates via webinarsKnowledge and Skills:Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and ProjectKnowledge of relational databases and basic SQL query techniquesMust have experience interfacing with customers, internal managers and staffStrong interpersonal and relationship management skillsStrong oral and written communication skills with an attention to detailStrong leadership skills with a proven past to drive results and affect changeKnowledge of the software development life cycleBachelor's Degree in business or related field, or equivalent experience preferredTravel:Required travel to visit client sites, attend National Conferences and/or assist in Marketing presentations which are assigned by Manager when appropriate.Equal Opportunity Employer. M/F/D/V