Hybrid E-Billing Client Relations Specialist

This Jobot Job is hosted by: Haley Lucas

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Salary: $65,000 - $80,000 per year

Are you an experienced Billing Client Relations Specialist with a knack for problem-solving and a keen eye for detail? If so, we have an exciting opportunity for you in the Legal industry. This position is a permanent hybrid role, offering the flexibility of working from home and the collaborative environment of a professional office. We are looking for a dynamic and dedicated individual to manage our billing and client relations, ensuring accuracy and efficiency in our financial operations.

Medical/Dental/Vision

401k with match

FSA

Life insurance/ AD&D

Hospital indemnity insurance

Short and long term disability

Hybrid remote/onsite work flexibility

Employee discounts

Responsibilities:

1. Generate and distribute accurate invoices to clients in a timely manner.
2. Resolve discrepancies in billing and client accounts, ensuring all financial data is accurate.
3. Utilize billing systems such as Aderant, TyMetrix, Serengeti, Courselink, Datacert, Legal Exchange, and Bottomline to manage and streamline billing processes.
4. Prepare monthly billing reports and post corrections and adjustments as necessary.
5. Prepare monthly employee billing, ensuring all internal charges and expenses are accurately recorded and processed.
6. Maintain strong relationships with clients, addressing any billing concerns or inquiries promptly and professionally.
7. Collaborate with other team members to ensure the billing process is efficient and effective.
8. Continually review and improve billing processes and systems to increase accuracy and efficiency.
9. Ensure compliance with all legal and company policies related to billing and client relations.

Qualifications:

1. A minimum of 3 years of experience in a billing or client relations role, preferably within the legal industry.
2. Proficiency in using billing systems such as TyMetrix, Serengeti, Courselink, Datacert, Legal Exchange, and Bottomline.
3. Strong understanding of billing processes, including the preparation of invoices, posting corrections and adjustments, and resolving discrepancies.
4. Exceptional client relations skills, with the ability to address client concerns promptly and professionally.
5. Excellent communication skills, both written and verbal.
6. Strong attention to detail, with the ability to identify and correct errors in financial data.
7. Ability to work effectively in a team and contribute to the improvement of billing processes and systems.
8. Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
9. A degree in finance, accounting, or a related field is preferred.

This role presents an exciting opportunity for a seasoned Billing Client Relations Specialist to apply their skills in a dynamic legal environment. The successful candidate will play a crucial role in maintaining our financial processes and enhancing our client relationships. If you are a detail-oriented professional with a strong understanding of billing processes and client relations, we would love to hear from you.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.