Customer Outreach Representative

Are you ready to be part of a culture-forward business management firm that values diversity, inclusivity, and professional growth? Look no further! Our company prioritizes our team members' well-being and invests heavily in their training and development.As a Customer Outreach Representative, you'll have the opportunity to connect with consumers and team members alike, providing top-notch customer experiences every step of the way. Here's what you'll be doing:Develop daily strategies to optimize client CRM and drive profitabilityEngage with consumers, offering friendly and helpful assistance with product inquiriesNavigate challenging customer questions with a solution-oriented approachLearn and apply sales techniques for high closing rates and customer retentionFacilitate purchase orders and onboard clients and consumers seamlesslyProactively generate new accounts and ensure timely responses to account inquiriesEmbrace additional training opportunities for continuous skill developmentWhat we're looking for:Friendly and approachable demeanor with a focus on building positive relationshipsAbility to multitask efficiently and prioritize tasks effectivelyExcellent communication skills with an outgoing personality1-5 years of customer service experience, demonstrating proficiency in negotiation and upsellingThrives in a dynamic environment and remains composed under pressureJoin our team and become part of a supportive and growth-oriented environment! Apply now to kick-start your career as a Customer Outreach Representative.

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