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ZIPLINE

Head of Operations, Australia

ZIPLINE, Washington, District of Columbia, us, 20022


About ZiplineZipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are.

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

About You and This RoleWe are looking for a seasoned entrepreneurial leader in Sydney, Australia, to spearhead the launch of Platform 2, our next generation drone delivery technology. The role is a broad-spectrum business-operations role that will require a can-do, “it’s not

not

my job” attitude.

As one of the first members of our operation in Australia, you will be the go-to for successfully executing the launch of Zipline’s P2 platform in Australia, and strategy recommendations in Australia. This role will include important real estate development components such as overseeing the physical integration of our droneport with the existing customer infrastructure from a project management, regulatory, and permitting standpoint.

As part of this role, you will work closely with our Regulatory, Marketing, Operations and Engineering teams to ensure the smooth roll out of Platform 2 in our first launch-city in Australia, as well as future cities and regions. As a key member of Zipline’s senior leadership team, you will participate in strategic decisions that are critical to Zipline’s success and contribute to Zipline’s culture of continuous improvement and customer obsession.

What You'll Do

Partner with our teams that manage deployment of new infrastructure to project manage the physical build of Zipline drone infrastructure at our customer site.

Represent the company to local government, community leaders, and approval boards to ensure that the launch can be carried out effectively.

Serve as the point person and champion for city and local community engagements to ensure there is full transparency and understanding.

Liaise with regulatory, sales, new deployments, operations, engineering, and legal teams to ensure project opportunities and risks are clearly communicated and strategized.

Ensure that Zipline can see around corners by remaining informed and up-to-date on relevant local and state regulations that impact our implementations process.

Hire & coach a high performing team to support our launch efforts as the business grows.

Embody servant leadership, doing everything necessary to enable team members and cross-functional partners to succeed.

What You'll Bring

8+ years of work experience, including experience leading a multi-disciplinary team and launching a physical product or marketplace from scratch.

Knowledge of the real estate development process as well as comfort navigating permit applications and approvals.

An inquisitive, agile, and challenge-focused mind, coupled with comfort navigating ambiguous and/or uncertain environments.

Experience with community engagement, public affairs or similar external engagements.

Excellent communication skills with a demonstrated track record of building internal relationships quickly and driving cross-functional work streams successfully.

A track record of leading high performing, multi-disciplinary teams and building, mentoring and performance-managing talent.

An ability to hone in on the smallest details that could impact launch timelines.

Must be eligible to work in Australia and be based or able to commute into the Sydney metro area.

What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

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