Rollins
Learning and Development Specialist
Rollins, Atlanta, Georgia, United States, 30383
Overview:
Ready for your next challenge? We are seeking top talent to join the Learning department!Our
Learning and Development Specialist
will be a contributing member of the learning and development team. You will enable the organization to develop the best talent across all Rollins brands in alignment with the Rollins culture and strategy.Apply in minutes with a resume, even from your mobile!Responsibilities:You
Will . . .Facilitate high-quality, hard-skill solutions, encompassing live and virtual broadcasts, curriculum development, transfer of training materials, and learning transfer strategiesConduct service broadcasts for our three primary service lines (Commercial, Termite, and Residential pest control) for new hires across the countryProvide post-training coaching and reinforcement for knowledge transferLiaise with other Rollins Departments and Brand teams to optimize training resources and foster collaborationOffer guidance and support for curriculum pathways, content selection, and schedulingUndertake administrative functions, constituting at least 30% of job responsibilities, including managing team activities on field days, closing out new hire training classes, communication management, asset management (e.g.,editing training assets), and handling analytics and Service Now ticketsFacilitate Tours of the Learning CenterCultivate expertise in the curriculum and tools utilized for trainingExceed customer expectations by delivering exemplary services and solutionsChampion the learners' needs and advocate for their successCollaborate effectively within the learning and development team, fostering positive relationships with peersConduct field ride-along to observe field operations functionality that ties to business needsTravel up to 20% of the time as requiredThis role offers an exciting opportunity to contribute to the growth and success of our team within the dynamic pest control industryMetricsListed below are the key metrics that will be used to measure success of this role:Internal Customer SatisfactionKnowledge RetentionLearning TransferBusiness ImpactQualityProductivityOn-Time DeliveryThe BenefitsChallenging position with a financially stable and reputable companyComprehensive benefits package including medical, dental, vision, maternity & life insurance401(k) plan with company match, employee stock purchase planEmployee discounts, tuition reimbursement, dependent scholarship awards ?Paid Time OffWork Environment:
Opportunity for hybrid office and home-based working arrangements once onboarded and trained.Why Rollins?Rollins, Inc., is a premier global consumer and commercial services company headquartered in Atlanta, Georgia. Through our family of leading brands, our 18,000 employees provide essential pest and wildlife control services and protection against termite damage, rodents and insects to more than 2.8 million customers from over 800 locations in over 70 countries. Our largest brands include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and TruTech Wildlife.At Rollins, were obsessed with building the worlds best service brands. As a parent company, we give our brands the support they need to serve their employees, customers and communities. Since 1964, Rollins has set the standard for service in the pest control industry. Were well-established, rapidly growing, publicly traded (NYSE: ROL) and our team has the chance to make a difference every day.The mission of Rollins is to empower our brands to focus on best serving their employees and customers.Learn more about Rollins careers as well as our diversity, equity and inclusion efforts on our careers page: www.careers.rollins.com
Voted Top Workplaces 7 years in a row by The Atlanta Journal-Constitution!
And now are recognized as a National Top Workplace.Qualifications:The Experience You Will Bring (Minimum Requirements):Bachelors degree or equivalent work experience (Certified Entomologist is a plus)Minimum two years working in a large, complex organizationAbility to contribute to blended learning solutions effectivelyBusiness experience in a related fieldLearning and development experience in delivering or designing training is a plusExperience in one or more of the assigned functional areas is a plus: sales, service, leadership or adminKnowledge of Pest Control Industry (Not a necessity but a plus)Competencies:Listed below are the key competencies required to be successful in this role:100% Responsibility
ethical, high integrity, honest, takes ownership of actionsRelationship Building
trust, interpersonal skillsEffective Communication
empathetic, oral, written communication, listening,Productive Conflict
engages in productive conflict contributing to better team decisionsGenerates Commitment
creates clarity and alignment, gets buy inActive Accountability
holds self and others accountable to results and behaviors, creates a culture of accountabilityGets Results
manages work and work of others to achieve collective results of the team, drives high performanceTechnical/Functional Excellence
has a strong understanding of one or more of the three functional areas, sales, service, administration; instructional design, development, delivery, performance support, coaching, has appropriate level of technical/industry knowledgePlanning and Organizing
develops schedules and task assignmentsProblem Solving/Decision Making
anticipates and adjusts for problems and roadblocks, probes all sources for answersAdaptable
ability to adjust to changing conditionsTeam Player
willingly works in cooperation with othersPhysical Demands / Working Environment:We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.Candidate must reside or willing to self-relocate to the metro Atlanta area.Are you ready to take your CAREER to the next level?Apply in minutes with a resume even from your mobile device!Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Ready for your next challenge? We are seeking top talent to join the Learning department!Our
Learning and Development Specialist
will be a contributing member of the learning and development team. You will enable the organization to develop the best talent across all Rollins brands in alignment with the Rollins culture and strategy.Apply in minutes with a resume, even from your mobile!Responsibilities:You
Will . . .Facilitate high-quality, hard-skill solutions, encompassing live and virtual broadcasts, curriculum development, transfer of training materials, and learning transfer strategiesConduct service broadcasts for our three primary service lines (Commercial, Termite, and Residential pest control) for new hires across the countryProvide post-training coaching and reinforcement for knowledge transferLiaise with other Rollins Departments and Brand teams to optimize training resources and foster collaborationOffer guidance and support for curriculum pathways, content selection, and schedulingUndertake administrative functions, constituting at least 30% of job responsibilities, including managing team activities on field days, closing out new hire training classes, communication management, asset management (e.g.,editing training assets), and handling analytics and Service Now ticketsFacilitate Tours of the Learning CenterCultivate expertise in the curriculum and tools utilized for trainingExceed customer expectations by delivering exemplary services and solutionsChampion the learners' needs and advocate for their successCollaborate effectively within the learning and development team, fostering positive relationships with peersConduct field ride-along to observe field operations functionality that ties to business needsTravel up to 20% of the time as requiredThis role offers an exciting opportunity to contribute to the growth and success of our team within the dynamic pest control industryMetricsListed below are the key metrics that will be used to measure success of this role:Internal Customer SatisfactionKnowledge RetentionLearning TransferBusiness ImpactQualityProductivityOn-Time DeliveryThe BenefitsChallenging position with a financially stable and reputable companyComprehensive benefits package including medical, dental, vision, maternity & life insurance401(k) plan with company match, employee stock purchase planEmployee discounts, tuition reimbursement, dependent scholarship awards ?Paid Time OffWork Environment:
Opportunity for hybrid office and home-based working arrangements once onboarded and trained.Why Rollins?Rollins, Inc., is a premier global consumer and commercial services company headquartered in Atlanta, Georgia. Through our family of leading brands, our 18,000 employees provide essential pest and wildlife control services and protection against termite damage, rodents and insects to more than 2.8 million customers from over 800 locations in over 70 countries. Our largest brands include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and TruTech Wildlife.At Rollins, were obsessed with building the worlds best service brands. As a parent company, we give our brands the support they need to serve their employees, customers and communities. Since 1964, Rollins has set the standard for service in the pest control industry. Were well-established, rapidly growing, publicly traded (NYSE: ROL) and our team has the chance to make a difference every day.The mission of Rollins is to empower our brands to focus on best serving their employees and customers.Learn more about Rollins careers as well as our diversity, equity and inclusion efforts on our careers page: www.careers.rollins.com
Voted Top Workplaces 7 years in a row by The Atlanta Journal-Constitution!
And now are recognized as a National Top Workplace.Qualifications:The Experience You Will Bring (Minimum Requirements):Bachelors degree or equivalent work experience (Certified Entomologist is a plus)Minimum two years working in a large, complex organizationAbility to contribute to blended learning solutions effectivelyBusiness experience in a related fieldLearning and development experience in delivering or designing training is a plusExperience in one or more of the assigned functional areas is a plus: sales, service, leadership or adminKnowledge of Pest Control Industry (Not a necessity but a plus)Competencies:Listed below are the key competencies required to be successful in this role:100% Responsibility
ethical, high integrity, honest, takes ownership of actionsRelationship Building
trust, interpersonal skillsEffective Communication
empathetic, oral, written communication, listening,Productive Conflict
engages in productive conflict contributing to better team decisionsGenerates Commitment
creates clarity and alignment, gets buy inActive Accountability
holds self and others accountable to results and behaviors, creates a culture of accountabilityGets Results
manages work and work of others to achieve collective results of the team, drives high performanceTechnical/Functional Excellence
has a strong understanding of one or more of the three functional areas, sales, service, administration; instructional design, development, delivery, performance support, coaching, has appropriate level of technical/industry knowledgePlanning and Organizing
develops schedules and task assignmentsProblem Solving/Decision Making
anticipates and adjusts for problems and roadblocks, probes all sources for answersAdaptable
ability to adjust to changing conditionsTeam Player
willingly works in cooperation with othersPhysical Demands / Working Environment:We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.Candidate must reside or willing to self-relocate to the metro Atlanta area.Are you ready to take your CAREER to the next level?Apply in minutes with a resume even from your mobile device!Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer