Georgia Tech
Network Support Engineer Principal (Hybrid)
Georgia Tech, Atlanta, Georgia, United States, 30383
Apply for Job Job ID 277208Location Atlanta, GeorgiaFull/Part Time Full-TimeRegular/Temporary RegularAdd to Favorite Jobs Email this JobAbout Us
OverviewGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.About Georgia TechGeorgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.Georgia Tech's Mission and ValuesGeorgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:1. Students are our top priority.2. We strive for excellence.3. We thrive on diversity.4. We celebrate collaboration.5. We champion innovation.6. We safeguard freedom of inquiry and expression.7. We nurture the wellbeing of our community.8. We act ethically.9. We are responsible stewards.Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
The Georgia Tech Research Institute (GTRI) is the nonprofit, applied research organization of the Georgia Institute of Technology (Georgia Tech). Founded in 1934 as the Engineering Experiment Station, GTRI has grown to more than 2,900 employees supporting eight laboratories in over 20 locations around the country. In FY2023 GTRI had over $941M of problem-solving research awards for government and industry.Each day, GTRI's science and engineering expertise is used to turn ideas into workable solutions for our customers. We take the best ideas, often co-developed with our Georgia Tech academic partners, and turn them into systems applications that provide a significant technological advantage over other approaches.
Job Summary
This position will define and direct the large-scale efforts and initiatives of the Network Support team. It will provide advanced level technical expertise and leadership for teams guiding the installation, configuration, maintenance, and troubleshooting of networked information systems. The position will manage multiple projects with significant or campus-wide scope, defining and securing resources and directing team efforts. It will be responsible for hiring, setting employee goals, and conducting performance evaluations. This position will interact on a regular basis with: Unit and OIT management and staff and campus IT leadershipThis position typically will advise and counsel: Unit management, team members, and campus IT leadershipThis position will supervise: Assigned staffResponsibilities
Job Duty 1 -Responsible for the daily support and maintenance of critical data networking systems (e.g. core routers and firewalls) including managing workload and delegating tasks to other team members.
Job Duty 2 -Supervise junior network engineers (daily workload, mentoring and teaching, performance evaluations, and feedback.)
Job Duty 3 -Provide management with updates and guidance regarding developments and issues with the networking technologies used on campus.
Job Duty 4 -Make certain that projects are completed consistent with applicable standards and best practices.
Job Duty 5 -Prepare and present project documentation to management and executive leadership as necessary.
Job Duty 6 -Research and evaluate new networking technologies and work with Network Support team and vendors to identify, test, purchase, and integrate these technologies into campus infrastructure as appropriate.
Job Duty 7 -Perform other duties as assignedRequired Qualifications
Educational RequirementsBachelor's Degree in Computer Science, Information Technology or related field, or equivalent combination of education and experience
Required ExperienceEight to ten years of job related experiencePreferred Qualifications
Additional Preferred QualificationsCisco Certified Network Professional University experience is preferred
Preferred Educational QualificationsAdvanced DegreeSalary Range: $109,136 - $148,424Location: Atlanta, GAJob Grade: I7Preferred Qualifications
Preferred Qualifications:Experience with load balancers (e.g. F5 Velos hardware platform, F5 Big IP Next, NGINX)Experience with Cisco Call Manager and Cisco Voice Gateway (MGCP, SIP)Experience with Cisco enterprise-class routers and switchesExperience with enterprise-class firewalls (e.g. Cisco, Palo Alto, Fortinet, Sonicwall, Juniper)Experience with Wireless LAN controllers (e.g. Cisco WLC, DNA Center/Catalyst Center Application)Experience with enterprise-class monitoring and alerting tools (e.g. Splunk, Zabbix, Elastic, Cisco Stealthwatch/Secure Network AnalyticsExperience with architecting and implementing solutions for external customers (e.g. DoD, UARCs, FFRDCs)Experience with disaster recovery and enterprise-class backup strategyActive security clearance
Knowledge, Skills, & Abilities
SKILLSThis job requires demonstration of a broad and deep level of knowledge in data networking. The individual should be recognized as an expert in multiple technical areas including but not limited to complex IP switching and architecture, routing protocols, firewall design and implementation, and WAN/ISP level networking. He/she must be able to engage in complex technical discussions with vendors and SMEs, not only in support of campus but also in conference and classrooms environments. Expertise should include string technical troubleshooting, problem-solving, strategic planning, staff management, and project management skills.USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).Other Information
This is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is not considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travelThis position requires security clearance.Background Check
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening
OverviewGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.About Georgia TechGeorgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.Georgia Tech's Mission and ValuesGeorgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:1. Students are our top priority.2. We strive for excellence.3. We thrive on diversity.4. We celebrate collaboration.5. We champion innovation.6. We safeguard freedom of inquiry and expression.7. We nurture the wellbeing of our community.8. We act ethically.9. We are responsible stewards.Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
The Georgia Tech Research Institute (GTRI) is the nonprofit, applied research organization of the Georgia Institute of Technology (Georgia Tech). Founded in 1934 as the Engineering Experiment Station, GTRI has grown to more than 2,900 employees supporting eight laboratories in over 20 locations around the country. In FY2023 GTRI had over $941M of problem-solving research awards for government and industry.Each day, GTRI's science and engineering expertise is used to turn ideas into workable solutions for our customers. We take the best ideas, often co-developed with our Georgia Tech academic partners, and turn them into systems applications that provide a significant technological advantage over other approaches.
Job Summary
This position will define and direct the large-scale efforts and initiatives of the Network Support team. It will provide advanced level technical expertise and leadership for teams guiding the installation, configuration, maintenance, and troubleshooting of networked information systems. The position will manage multiple projects with significant or campus-wide scope, defining and securing resources and directing team efforts. It will be responsible for hiring, setting employee goals, and conducting performance evaluations. This position will interact on a regular basis with: Unit and OIT management and staff and campus IT leadershipThis position typically will advise and counsel: Unit management, team members, and campus IT leadershipThis position will supervise: Assigned staffResponsibilities
Job Duty 1 -Responsible for the daily support and maintenance of critical data networking systems (e.g. core routers and firewalls) including managing workload and delegating tasks to other team members.
Job Duty 2 -Supervise junior network engineers (daily workload, mentoring and teaching, performance evaluations, and feedback.)
Job Duty 3 -Provide management with updates and guidance regarding developments and issues with the networking technologies used on campus.
Job Duty 4 -Make certain that projects are completed consistent with applicable standards and best practices.
Job Duty 5 -Prepare and present project documentation to management and executive leadership as necessary.
Job Duty 6 -Research and evaluate new networking technologies and work with Network Support team and vendors to identify, test, purchase, and integrate these technologies into campus infrastructure as appropriate.
Job Duty 7 -Perform other duties as assignedRequired Qualifications
Educational RequirementsBachelor's Degree in Computer Science, Information Technology or related field, or equivalent combination of education and experience
Required ExperienceEight to ten years of job related experiencePreferred Qualifications
Additional Preferred QualificationsCisco Certified Network Professional University experience is preferred
Preferred Educational QualificationsAdvanced DegreeSalary Range: $109,136 - $148,424Location: Atlanta, GAJob Grade: I7Preferred Qualifications
Preferred Qualifications:Experience with load balancers (e.g. F5 Velos hardware platform, F5 Big IP Next, NGINX)Experience with Cisco Call Manager and Cisco Voice Gateway (MGCP, SIP)Experience with Cisco enterprise-class routers and switchesExperience with enterprise-class firewalls (e.g. Cisco, Palo Alto, Fortinet, Sonicwall, Juniper)Experience with Wireless LAN controllers (e.g. Cisco WLC, DNA Center/Catalyst Center Application)Experience with enterprise-class monitoring and alerting tools (e.g. Splunk, Zabbix, Elastic, Cisco Stealthwatch/Secure Network AnalyticsExperience with architecting and implementing solutions for external customers (e.g. DoD, UARCs, FFRDCs)Experience with disaster recovery and enterprise-class backup strategyActive security clearance
Knowledge, Skills, & Abilities
SKILLSThis job requires demonstration of a broad and deep level of knowledge in data networking. The individual should be recognized as an expert in multiple technical areas including but not limited to complex IP switching and architecture, routing protocols, firewall design and implementation, and WAN/ISP level networking. He/she must be able to engage in complex technical discussions with vendors and SMEs, not only in support of campus but also in conference and classrooms environments. Expertise should include string technical troubleshooting, problem-solving, strategic planning, staff management, and project management skills.USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).Other Information
This is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is not considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travelThis position requires security clearance.Background Check
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening