Support Specialist, Executive MBA Program

Support Specialist, Executive MBA Program Salt Lake City , Utah **Open Date** 12/16/2021**Requisition Number** PRN11978N**Job Title** Clerical/Events Support Specialist**Working Title** Support Specialist, Executive MBA Program**Job Grade** B**FLSA Code** Nonexempt**Type** Non Benefited Staff / StudentYes**Standard Hours per Week** 15-19 hours/weekPart Time**Shift** Variable**Work Schedule Summary**We can work together to create a schedule that will accommodate classes or other commitments.Must be able to work a shift two Fridays and two Saturdays each month, and some occasional evenings for events.No**VP Area** Academic Affairs**Department** 00033 - Executive Education**Location** Campus**City** Salt Lake City, UT**Type of Recruitment** External Posting**Pay Rate Range** $12-$15**Close Date****Job Summary**The Executive MBA program of the Eccles School of Business is seeking a program assistant to help with program-related tasks.This is for a non-exempt, PT job. This job is considered essential, and therefore it is required that the employee be on-campus, in-person.**Responsibilities**We are looking for a detail-oriented, efficient, self-reliant, team player who thrives in a fast-paced environment to provide direct support to a full-time staff member.Friday and Saturday (every other week) availability to support executive student class days. Shifts vary but generally are either 6:30 am 2:30 pm or 9:00 am 5:00 pm on class days.Ability to follow established procedures, and recommend changes as needed to increase efficiency.Answer, screen, and transfer incoming phone calls, maintain and order office supplies, and sort and distribute mail.Assist our recruitment team by processing all applications- meticulously entering data in Salesforce CRM and preparing interview documents. Attention to detail in entering, maintaining, and analyzing data is crucial.Significant interpersonal communication with prospective students over the phone, as well as in-person and through e-mailAssisting with the planning and preparation of recruitment events and class day proceduresProven ability to work effectively and efficiently in a team setting.Ensure a high level of customer service when engaging with executive students, staff, and all team members.**Minimum Qualifications**High school diploma or equivalency required. One year customer service or related experience; demonstrated human relations and effective communications skills; and basic computer skills required.Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.**Preferences**Professional attire required.Ability to work in high-stress situations and without supervision.Professional phone etiquette.Written and verbal communication skills.Ability to multitask and prioritize responsibilities.Proficient in Word, Excel, PowerPoint.Desire to work in a professional environment.Proficient in InDesign is highly preferred.Ability to perform campus errands for the department.Able to lift, carry, and move 20 lbs. and stand for an extended period of time in preparation for Executive MBA events.Demonstrates dependability and reliability by attending class day weekend shifts to ensure the overall success of event execution.The ideal candidate is an outgoing, friendly individual who is detail-oriented, organized, and has a positive attitude. Must feel comfortable networking with professional students during admissions events, as well as student events and classes. Should be comfortable answering phone calls in the office from prospective and current students and helping direct their calls.**Special Instructions Summary****Additional Information***The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.**Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.**The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.**To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:**Director/ Title IX Coordinator**Office of Equal Opportunity and Affirmative Action ( OEO /AA)**135 Park Building**Salt Lake City, UT 84112**801-581-8365**oeo@utah.edu**Online reports may be submitted at* *oeo.utah.edu**For more information:* *https://www.utah.edu/nondiscrimination/****To inquire about this posting, email:*** employment@utah.edu (%20employment@utah.edu) *or call 801-581-2300.**The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.**This position may require the successful completion of a criminal background check and/or drug screen.*