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NEXGEN Asset Management

Business Analyst

NEXGEN Asset Management, Sacramento, California, United States, 95828


About NEXGEN

NEXGEN Asset Management is the industry-leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web-based software developed specifically to support a comprehensive asset management program.

J

ob Description

As a Business Analyst, you will be assigned to projects within the Product Delivery, Software Development, and Implementation Services teams as dictated by business need. You will work with colleagues and stakeholders to investigate and model business functions, processes, information flows and data structures using a range of business analysis techniques. Your input will be utilized in the development and enhancement of a client facing product, implementation of new client business, data analysis, and review of existing business and processes.

This position is full-time, in person in our Sacramento, CA office and will report to the President.

Job Duties

Current State Analysis:Coordinate with legacy system users/subject matter experts to understand the current state.Document existing processes and procedures and prepare meaningful and easily understood process diagrams using standard diagramming software such as Microsoft Visio.Future State Analysis:

Coordinate with business stakeholders to document and ensure business requirements, processes/workflows, use cases, user stories and key system capabilities are created and stored in a shared environment.Keep developed documents current as part of the implementation process.Analyze processes and recommend improvements for architecting new processes, which will address identified gaps and increase process efficiency and effectiveness.Testing and Quality Assurance:

Develop use cases and user stories as a key communication tool between the business and system delivery resources.Collaborate with stakeholders and project managers to prioritize use cases/user stories to support a phased delivery implementation.Partner with business stakeholders to develop business cases and project charters.Training & Support Documentation:

Maintain comprehensive documentation of system configurations, changes, and processes for reference and training.Assist in end-user training and support of the delivered solution.In partnership with the Client Education team, assist with the creation of job aids, user guides, and/or additional training and support collateral to support the to-be implementation.Issue Resolution:

Partner with stakeholders and delivery partners to track, investigate, and resolve system-related issues.Perform other duties as assigned by the project managers.

Required Qualifications

Bachelor's degree in computer science or information systems from an accredited college or university3-5 years of experience as a functional business analyst for CMMS or EAM-related projects, preferably across multiple hardware and software platformsAbility to work independently as an individual contributor on complex, large-scale cloud-based applicationsDemonstrated success documenting and delivering CMMS/EAM IT implementation projectsDemonstrated proficiency in business process/workflow automationPrevious experience preparing business cases or writing project deliverables, including functional requirements technical memorandums, user stories, and requirements traceability matrixExcellent written and verbal communication skills with technical and non-technical stakeholders, including the ability to effectively communicate with internal staff and external customersStrong analytical and problem-solving skillsAbility to work collaboratively with cross-functional teamsAbility to work under pressure and meet deadlinesAbility to work independently and carry out assignments to completion within parameters of instructions givenAttention to detail and commitment to delivery high-quality resultsHighly organizedExperience with data analysis and migrationPreferred:

Prior project delivery experienceKnowledge of municipal utilities and/or public worksUnderstanding of relationship databasesSalary range of $70,000 - $80,000 per year based on experience.

Please provide a cover letter with your application. Applications without a cover letter will not be considered.

NEXGEN CORE VALUES:

Courage

- Do the right thing & do not be afraid of taking smart risks

Be bold and make intelligent decisionTake initiative even when faced with adversityInnovation

- Promote innovation & continuous improvement

Approach work with intellectual curiosityFollow best practices of the industryRespect

- Treat others with respect & professionalism

Be honest, open, and forthrightApproach the organization, clients and team with integrityProactive

- Anticipate & take the initiative to achieve results

Be aware of situation and environmentAnticipate needs and take initiative to addressResults

- Deliver exceptional results

Hold yourself accountable to deliverables and deadlinesStrive for excellenceCommunity

- Build a community of co-workers and clients

Family-driven culture of teamworkConnect on a personal level with team and clientsWHY WORK AT NEXGEN:

Engage with an innovative and intelligent teamFun & progressive culture in a dog-friendly officeFlexible work environmentCompetitive salaries and room for growthExcellent benefits

NEXGEN is an equal opportunity employer who celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

Please provide a cover letter with your application. Applications without a cover letter will not be considered.