Collabera
Customer Support Specialist
Collabera, New York, New York, us, 10261
Description
HomeSearch JobsJob Description
Customer Support Specialist
Contract: New York, New York, US
Salary: $17.00 Per Hour
Job Code: 353653
End Date: 2024-10-10Days Left: 19 days, 3 hours left
Apply
Title:
Customer Support SpecialistDuration:
3 monthsLocation:
Remote
Responsibilities:Provides assistance to customers during all phases of the inventory process.Assists customers with their questions about how to set up and operate our equipment to successfully conduct their inventories.Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with the customer.Prepares and enters required client information/requests into the department's database to document customer interaction and resolution.Works under close supervision to answer questions regarding company products and services.Directs callers to appropriate resourcesEscalates complex questions to more senior representativesRequired Skills:
HS Diploma and College background required.Light IT background preferred.Prior customer service experience is a must.Excellent communication skills.Computer literate; exposure to Windows environment.Worked remotely previously preferredSpanish helpfulFlexible availability (especially on weekends) is a plusJob Requirement
Customer supportIT backgroundTechnical supportReach Out to a RecruiterRecruiterEmailPhoneSanchej Waghmaresanchej.waghmare@collabera.com
Apply Now
HomeSearch JobsJob Description
Customer Support Specialist
Contract: New York, New York, US
Salary: $17.00 Per Hour
Job Code: 353653
End Date: 2024-10-10Days Left: 19 days, 3 hours left
Apply
Title:
Customer Support SpecialistDuration:
3 monthsLocation:
Remote
Responsibilities:Provides assistance to customers during all phases of the inventory process.Assists customers with their questions about how to set up and operate our equipment to successfully conduct their inventories.Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with the customer.Prepares and enters required client information/requests into the department's database to document customer interaction and resolution.Works under close supervision to answer questions regarding company products and services.Directs callers to appropriate resourcesEscalates complex questions to more senior representativesRequired Skills:
HS Diploma and College background required.Light IT background preferred.Prior customer service experience is a must.Excellent communication skills.Computer literate; exposure to Windows environment.Worked remotely previously preferredSpanish helpfulFlexible availability (especially on weekends) is a plusJob Requirement
Customer supportIT backgroundTechnical supportReach Out to a RecruiterRecruiterEmailPhoneSanchej Waghmaresanchej.waghmare@collabera.com
Apply Now