Collabera
Customer Technical support
Collabera, Holtsville, New York, us, 00501
Description
HomeSearch JobsJob DescriptionCustomer Technical support
Contract: Holtsville, New York, US
Salary: $17.00 Per Hour
Job Code: 353690
End Date: 2024-10-20Days Left: 29 days, 3 hours left
Apply
100% Remote
Job duties:Provides assistance to customers during all phases of the inventory process.Assists customers with their questions about how to set up and operate our equipment to successfully conduct their inventories.Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.Prepares and enters required client information/requests into department's database to document customer interaction and resolution.Works under close supervision to answer questions regarding company products and services.Directs callers to appropriate resourcesEscalates complex questions to more senior representatives.Requirements:
HS Diploma and College background required.Light IT background preferred.Prior customer service experiences a must.Excellent communications skills.Computer literate; exposure to Windows environment.Worked remote previously preferredFlexible availability (especially weekends) a plusTraining: 20 hours paid - from the time they start training 10:00 AM - 2:00 PM EST
1st training - 11/11 to 11/152nd training - 12/09 to 12/13
Note: Jan 6th & Jan7th are must work dates in addition to 31st Dec and 1st Jan
Job Requirement
TechnicalcsrReach Out to a RecruiterRecruiterEmailPhoneShikha Singhshikha.psingh@collabera.com9739937245
Apply Now
HomeSearch JobsJob DescriptionCustomer Technical support
Contract: Holtsville, New York, US
Salary: $17.00 Per Hour
Job Code: 353690
End Date: 2024-10-20Days Left: 29 days, 3 hours left
Apply
100% Remote
Job duties:Provides assistance to customers during all phases of the inventory process.Assists customers with their questions about how to set up and operate our equipment to successfully conduct their inventories.Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.Prepares and enters required client information/requests into department's database to document customer interaction and resolution.Works under close supervision to answer questions regarding company products and services.Directs callers to appropriate resourcesEscalates complex questions to more senior representatives.Requirements:
HS Diploma and College background required.Light IT background preferred.Prior customer service experiences a must.Excellent communications skills.Computer literate; exposure to Windows environment.Worked remote previously preferredFlexible availability (especially weekends) a plusTraining: 20 hours paid - from the time they start training 10:00 AM - 2:00 PM EST
1st training - 11/11 to 11/152nd training - 12/09 to 12/13
Note: Jan 6th & Jan7th are must work dates in addition to 31st Dec and 1st Jan
Job Requirement
TechnicalcsrReach Out to a RecruiterRecruiterEmailPhoneShikha Singhshikha.psingh@collabera.com9739937245
Apply Now