Logo
Disney Experiences

Project Hire/Internal Assignment Lead Technical Project Manager

Disney Experiences, Orlando, Florida, United States, 32819


“We Power the Magic!”

That’s

our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The Technology & Digital team

is responsible for

the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the

MyDisneyExperience

and Hey, Disney!

The Lead Technical Program/Project Manager will

identify

,

plan

and coordinate a set of related projects within a program, to manage their interdependencies in support of specific business strategies across

the

Commerce Technology

Portfolio and Program

.

This role sits with the

3PO Team

which

is responsible for

program/project technical project management, project financial management, and program strategy, partnering with Technology, Product, and Design to plan and deliver against our strategic

objectives

.

This is a 24 month Project Hire/Internal Assignment and is a hybrid role that sits in Orlando, FL.

Primary Responsibilities

Drives Program/Project deliverablesDevelops strategic planning and prioritization for S/VP portfolios with their leader(s) and Finance;

establishes

and refines deliverables for key finance milestones (Long Term Plan, Annual Capital Plan, Annual Operating Plan)

Facilitates evaluation and alignment on the delivery of rationalized and prioritized S/VP program input to forecasts in alignment with key parameters (financial targets, ramp-up plans, project priorities etc.)

Identifies

risks and opportunities, taking a proactive approach to problem

solve

; shares reporting & insights with a point of view to make actionable recommendations to Executives on behalf of the Portfolio & Program Strategy team.

Produces monthly expense and capital forecasts, roll-up each forecast by line of business for submission to Finance and/or other business leaders.

Researches and provides cause of change for variances; delivers monthly/quarterly financial & portfolio updates.

Maintains a continuous view of resource demand and

capacity

across the program; proactively partner with Tech & Digital leadership to plan for leveled resource allocation across development and sustainment activities.

Ability to liaison / translate financials and

objectives

for T&D leaders, business partners, Finance, Sourcing & Procurement, etc. to tell the ‘story’ behind the numbers

.

Recommends prioritization and rationalization decision-making with leaders.

Fosters & evolves partnerships and communication with leaders, Finance, and other related teams to collaborate across the projects for deliverables.

Establishes &

maintains

an area’s Technology and Digital roadmap, partnering with the area leaders.

Engages with a diverse set of team members and executive partners to gain an understanding of business strategies and align with Technology solutions.

Partners with Technology & Digital leaders on product capabilities, understanding uncommitted and/or committed

value

Undertakes program/project planningIdentifies

, plans, and coordinates a set of related projects within a program, to manage their interdependencies in support of specific business

strategies

Develops and implements long-term goals and

objectives

to achieve the successful outcome of the

program

Participates in the annual budgeting and operating plan to support the

program

Build strong business relationships

in order to

define strategic plans and product

roadmaps

Manages execution of program/projectCoordinates and

facilitates

delivery of program

objectives

Ensures

timely

completion of tasks,

maintaining

program schedule and target

dates

Leads and directs high-priority matrix projects, which often require considerable resources and

high levels

of functional integration and interaction with project sponsors and teams

Conducts program meetings at leadership and/or executive director

levels

Develops and manages a project change control process as needed to ensure project team

operates

within the scope of change approval

process

Provides input and feedback to program team

members

Identifies

and evaluates the risks associated with program activities and takes

appropriate action

to mitigate the

risks

Continually reviews available resources to

maintain

first-hand knowledge of where resources can be best

allocated

; reevaluates current resources to

determine

project resource surplus and

shortfalls

Prepares and executes program/project communicationEnsures all program/project stakeholders receive orientation and

appropriate training

in accordance with

organizational

standards

Communicates with clients and other stakeholders to gain support for the program or specific projects, and to

solicit

input to improve the

program

Liaises with managers to ensure the effective and efficient program

delivery

Conducts regular program/project status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in

view

Works collaboratively with development staff and support staff to

maintain

thorough knowledge of capabilities, and to ensure precise communications between project teams and

stakeholders

Creates program presentations and reports for executive leadership, program sponsors and

stakeholders

Skills, Knowledge, Experience, Education, Licensure

Required

Qualifications & Skills7+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class

solutions

Technical project management

expertise

for a global or national brand(s), working closely with technology, creative and user experience

teams

Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to

facilitate

collaboration and

delivery

Ability to understand architectural and technical aspects of

projects

Excellent organizational, communication (written and verbal) and time management skills with attention to

detail

Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki

Understanding of Agile technical practices,

DevOps

and testing concepts (CI/CD, TDD)

Experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall

Experience with budget tracking and complex cost-benefit analysis

Experience managing and prioritizing projects within the program and working seamlessly with various teams and stakeholders in a matrix

organization

Experience working in a team-oriented, collaborative

environment

Ability to influence negotiations to achieve a

favor

outcome for both parties.

Demonstrated analysis/assessment capabilities; Self-motivated and dedicated to performing above expectations.

Demonstrated ability to drive complex forecasts & capacity plans and to effectively communicate risks and dependencies to leaders and business partners.

Preferred

QualificationsTechnical project management experience in software development

Project Management Professional (PMP) Certification

Agile Certifications (CSM; ACP; CSPO;

SAFe

;

LeSS

)

Education

Bachelor's degree in Information Technology, Business or related field and 7+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutionsOr Master’s Degree in Information Technology, Business or related field. and 5+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions#DISNEYTECH