Velocity Network
Desktop Support Technician
Velocity Network, Erie, Pennsylvania, United States, 16501
Job Type
Full-time
Description
Velocity Network, Inc. is Northwest Pennsylvania's leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists working together to provide enterprise level practices and solutions for the business sector.
We are currently searching for an Desktop Support Technician. This position is responsible for working with clients to understand and troubleshoot remote and on-site technical issues for basic desktop, network, printing and hardware. The incumbent will assess client needs and perform necessary recommendations as well as complete new user setups in environments such as Microsoft Active Directory, Office 365 and other related products.
The hours for this position are Sunday 7:00 AM - 3:00 PM, Monday - Thursday 12:00 PM - 8:30 PM.
VNET offers a competitive compensation and benefits package including:
Health InsuranceDental InsuranceVision InsuranceFlexible Spending Accounts/Section 125 Plan401(k) Savings Plan with a company matchLife InsuranceShort Term Disability InsurancePaid Time OffSick TimePaid HolidaysEmployee Assistance ProgramCell Phone StipendFree ParkingOn-Site Fitness FacilityRequirements
One year of more of experience with IT hardware and software or equivalent training in ITOn-call participationValid driver's license with a good driving record
Full-time
Description
Velocity Network, Inc. is Northwest Pennsylvania's leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists working together to provide enterprise level practices and solutions for the business sector.
We are currently searching for an Desktop Support Technician. This position is responsible for working with clients to understand and troubleshoot remote and on-site technical issues for basic desktop, network, printing and hardware. The incumbent will assess client needs and perform necessary recommendations as well as complete new user setups in environments such as Microsoft Active Directory, Office 365 and other related products.
The hours for this position are Sunday 7:00 AM - 3:00 PM, Monday - Thursday 12:00 PM - 8:30 PM.
VNET offers a competitive compensation and benefits package including:
Health InsuranceDental InsuranceVision InsuranceFlexible Spending Accounts/Section 125 Plan401(k) Savings Plan with a company matchLife InsuranceShort Term Disability InsurancePaid Time OffSick TimePaid HolidaysEmployee Assistance ProgramCell Phone StipendFree ParkingOn-Site Fitness FacilityRequirements
One year of more of experience with IT hardware and software or equivalent training in ITOn-call participationValid driver's license with a good driving record