Excell
Desktop Support Technician
Excell, Parsippany, New Jersey, us, 07054
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join theeX
cell
team.
We are currently searching for a qualified
Desktop Support Technician
to join a large and successful company
onsite
in Parsippany, NJ.
Duties and Responsibilities:
Break-Fix support, changing system boards, hdds, laptop LCDs etc.Trouble shooting both hardware and software
IMAC receiving equipment, unboxing, and deploying (set up, breakdown)Responsible for shipping and tracking equipment to remote users, tracking returns, and documenting everything in the ticket
Provide support for laptops and a mix of network printers
Skills and Qualifications:ServiceNow ticketing system experience
Comptia A+ certification required (can be obtained before the end of 90 days)
Lenovo warranty certifications a plus
Supporting Windows 10
MS Office 0365 experience
Remote access experience
SCCM Imaging experience
Asset management experience
Must be detailed and process oriented
Must be able to work independently following detailed steps
Must be able to document troubleshooting steps taken and maintain daily ticket status
Must be professional, well spoken, good verbal and written communications skills
$26.00 - $28.00 per hour
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eX
cell
Supports Equal Employment Opportunity**
eX
cell
, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .
cell
team.
We are currently searching for a qualified
Desktop Support Technician
to join a large and successful company
onsite
in Parsippany, NJ.
Duties and Responsibilities:
Break-Fix support, changing system boards, hdds, laptop LCDs etc.Trouble shooting both hardware and software
IMAC receiving equipment, unboxing, and deploying (set up, breakdown)Responsible for shipping and tracking equipment to remote users, tracking returns, and documenting everything in the ticket
Provide support for laptops and a mix of network printers
Skills and Qualifications:ServiceNow ticketing system experience
Comptia A+ certification required (can be obtained before the end of 90 days)
Lenovo warranty certifications a plus
Supporting Windows 10
MS Office 0365 experience
Remote access experience
SCCM Imaging experience
Asset management experience
Must be detailed and process oriented
Must be able to work independently following detailed steps
Must be able to document troubleshooting steps taken and maintain daily ticket status
Must be professional, well spoken, good verbal and written communications skills
$26.00 - $28.00 per hour
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eX
cell
Supports Equal Employment Opportunity**
eX
cell
, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .