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DoorDash USA

Sr. Manager, Marketplace - Restaurant Growth Strategy & Operations

DoorDash USA, San Francisco, California, United States, 94199


About the TeamOur US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work.

About the RoleThe US Marketplace team is looking for a motivated and hands-on operator to lead key pillars of our Restaurant Growth strategy. As a Strategy & Operations Senior Manager, you’ll scope, launch, scale, and operate the next generation of DoorDash products and channels to drive growth to our Restaurant partners.

You will report into the US Restaurant team, leading cross-functional collaboration between DoorDash’s product, marketing, finance, and analytics teams to deliver and retain new users on the DoorDash marketplace. You'll have the opportunity to help define new bets, incubate 0-1 experiments, scope partnership opportunities, and execute on a roadmap to improve new user retention.

You're excited about this opportunity because you will…

Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams

Analyze – Shape and define our strategy based on quantitative and qualitative data

Operate – Figure out how to get from A to B–then actually make it happen.

Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.

Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the new user experience

Grow – Help the business get 1% better every day.

We're excited about you because…

You have 8+ years of experience in strategy & operations or consulting; high-growth startup experience is advantageous

You have 3+ years of people management experience

You have experience leading cross-functional projects and hitting goals

You are comfortable running analysis and manipulating datasets; SQL experience is strongly preferred

You always look for ways to improve and want to shape the direction of the company

You can motivate people at all levels across the organization

You can translate high-level goals into relevant plans

You love getting to a low level of detail

We expect this position to be filled by 11/19/24.

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