University of Utah
Director, Public Relations/Communications
University of Utah, Salt Lake City, Utah, United States, 84193
Director, Public Relations/Communications
Job Summary
The Director of PR/Communications for the Office of the Senior Vice President for Academic Affairs (SVPAA) is responsible for directing, overseeing, and implementing all aspects of public relations and communication functions for the office of the SVPAA. The director must be able to craft both internal and external messaging for the Senior Vice President and other campus leaders, as well as writing communications to represent the Office of the SVPAA and Academic Affairs operations campus-wide. The director acts as a catalyst between the Office of the Senior Vice President and all members of the campus community—students, faculty, and staff—to ensure continuity and quality of service.
Responsibilities
Directs and implements policies and procedures in the areas of public relations and communication objectives that are consistent with University of Utah’s goals and objectives.
Develops strategic communications calls for Academic Affairs. Implements and administers new and existing programs and services to internal and external customers. Evaluates program effectiveness.
Participates in University-wide committees to establish customer service standards and administrative plans and policies.
Facilitates and leads cooperative and collaborative community and institutional relationships.
Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.
Develops departmental strategies consistent with the assigned department's continuous quality improvement program.
Establishes internal objectives and implements procedures to meet goals.
Serves as part of the department management team.
Is a proven problem solver. This position frequently addresses problematic situations and often acts as a mediator or a negotiator. A major task is to understand the communication needs of Academic Affairs and help determine how those needs should be met.
Minimum Qualifications
Requires a bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education). Eight years of progressively more responsible management experience. Excellent written and verbal communication skills, with the ability to write clearly for a range of audiences, including academic leadership, faculty, staff, and students.
Preferred Qualifications
Three or more years of experience working within a higher education setting and a firm understanding of academic governance, faculty roles, student services, and more. Experience developing and implementing internal communication strategies. Strong analytical and critical thinking skills to assess communication needs and effectiveness of strategies. Experience handling sensitive information with discretion. Demonstrated ability to build relationships and collaborate with academic leadership, faculty, staff, and other stakeholders. Strong project management skills, including the ability to manage multiple projects, meet deadlines, and work under pressure; demonstrated ability to prioritize tasks in a fast-paced, evolving environment. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of the department. Knowledge of Adobe Creative Cloud, PowerPoint, Twitter, Instagram, and Qualtrics is helpful. Master’s degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Work Environment and Physical Requirements
Nearly Continuously: Office environment, sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Application Information
To apply, visit
here .
#J-18808-Ljbffr
Job Summary
The Director of PR/Communications for the Office of the Senior Vice President for Academic Affairs (SVPAA) is responsible for directing, overseeing, and implementing all aspects of public relations and communication functions for the office of the SVPAA. The director must be able to craft both internal and external messaging for the Senior Vice President and other campus leaders, as well as writing communications to represent the Office of the SVPAA and Academic Affairs operations campus-wide. The director acts as a catalyst between the Office of the Senior Vice President and all members of the campus community—students, faculty, and staff—to ensure continuity and quality of service.
Responsibilities
Directs and implements policies and procedures in the areas of public relations and communication objectives that are consistent with University of Utah’s goals and objectives.
Develops strategic communications calls for Academic Affairs. Implements and administers new and existing programs and services to internal and external customers. Evaluates program effectiveness.
Participates in University-wide committees to establish customer service standards and administrative plans and policies.
Facilitates and leads cooperative and collaborative community and institutional relationships.
Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.
Develops departmental strategies consistent with the assigned department's continuous quality improvement program.
Establishes internal objectives and implements procedures to meet goals.
Serves as part of the department management team.
Is a proven problem solver. This position frequently addresses problematic situations and often acts as a mediator or a negotiator. A major task is to understand the communication needs of Academic Affairs and help determine how those needs should be met.
Minimum Qualifications
Requires a bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education). Eight years of progressively more responsible management experience. Excellent written and verbal communication skills, with the ability to write clearly for a range of audiences, including academic leadership, faculty, staff, and students.
Preferred Qualifications
Three or more years of experience working within a higher education setting and a firm understanding of academic governance, faculty roles, student services, and more. Experience developing and implementing internal communication strategies. Strong analytical and critical thinking skills to assess communication needs and effectiveness of strategies. Experience handling sensitive information with discretion. Demonstrated ability to build relationships and collaborate with academic leadership, faculty, staff, and other stakeholders. Strong project management skills, including the ability to manage multiple projects, meet deadlines, and work under pressure; demonstrated ability to prioritize tasks in a fast-paced, evolving environment. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of the department. Knowledge of Adobe Creative Cloud, PowerPoint, Twitter, Instagram, and Qualtrics is helpful. Master’s degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Work Environment and Physical Requirements
Nearly Continuously: Office environment, sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Application Information
To apply, visit
here .
#J-18808-Ljbffr