University of Utah
Director, Public Relations/Communications
University of Utah, Salt Lake City, Utah, United States, 84193
Director, Public Relations/Communications
Job Title:
Director, Public Relations/CommunicationsWorking Title:
Director, Public Relations/CommunicationsJob Grade:
HFLSA Code:
ExecutivePatient Sensitive Job Code?
NoStandard Hours per Week:
40Full Time or Part Time?
Full TimeShift:
DayWork Schedule Summary:
Monday-Friday 8-5Some nights and weekends as neededLocation:
Salt Lake City, UTPay Rate Range:
$82,400 to $140,000Close Date:
Open Until FilledJob Summary:
The Director of PR/Communications for the Office of the Senior Vice President for Academic Affairs (SVPAA) is responsible for directing, overseeing, and implementing all aspects of public relations and communication functions for the office of the SVPAA. The director must be able to craft both internal and external messaging for the Senior Vice President and other campus leaders, as well as writing communications to represent the Office of the SVPAA and Academic Affairs operations campus-wide. The director acts as a catalyst between the Office of the Senior Vice President and all members of the campus community—students, faculty, and staff—to ensure continuity and quality of service.Responsibilities:Directs and implements policies and procedures in the areas of public relations and communication objectives that are consistent with University of Utah’s goals and objectives.Develops strategic communications call for Academic Affairs. Implements and administers new and existing programs and services to internal and external customers. Evaluates program effectiveness.Participates in University-wide committees to establish customer service standards and administrative plans and policies.Facilitates and leads cooperative and collaborative community and institutional relationships.Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.Develops departmental strategies consistent with the assigned department's continuous quality improvement program.Establishes internal objectives and implements procedures to meet goals.Serves as part of the department management team.Acts as a mediator or negotiator to address problematic situations and understand the communication needs of Academic Affairs.Minimum Qualifications:Requires a bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education).Eight years of progressively more responsible management experience.Excellent written and verbal communication skills, with the ability to write clearly for a range of audiences, including academic leadership, faculty, staff, and students.Preferred Qualifications:Three or more years of experience working within a higher education setting and a firm understanding of academic governance, faculty roles, student services, and more.Experience developing and implementing internal communication strategies.Strong analytical and critical thinking skills to assess communication needs and effectiveness of strategies.Experience handling sensitive information with discretion.Demonstrated ability to build relationships and collaborate with academic leadership, faculty, staff, and other stakeholders.Strong project management skills, including the ability to manage multiple projects, meet deadlines, and work under pressure.Demonstrated leadership skills in planning and directing employees and processes.Knowledge of Adobe Creative Cloud, PowerPoint, Twitter, Instagram, and Qualtrics is helpful.Master’s degree in a related area may be preferred.Additional Information:
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS. This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
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Job Title:
Director, Public Relations/CommunicationsWorking Title:
Director, Public Relations/CommunicationsJob Grade:
HFLSA Code:
ExecutivePatient Sensitive Job Code?
NoStandard Hours per Week:
40Full Time or Part Time?
Full TimeShift:
DayWork Schedule Summary:
Monday-Friday 8-5Some nights and weekends as neededLocation:
Salt Lake City, UTPay Rate Range:
$82,400 to $140,000Close Date:
Open Until FilledJob Summary:
The Director of PR/Communications for the Office of the Senior Vice President for Academic Affairs (SVPAA) is responsible for directing, overseeing, and implementing all aspects of public relations and communication functions for the office of the SVPAA. The director must be able to craft both internal and external messaging for the Senior Vice President and other campus leaders, as well as writing communications to represent the Office of the SVPAA and Academic Affairs operations campus-wide. The director acts as a catalyst between the Office of the Senior Vice President and all members of the campus community—students, faculty, and staff—to ensure continuity and quality of service.Responsibilities:Directs and implements policies and procedures in the areas of public relations and communication objectives that are consistent with University of Utah’s goals and objectives.Develops strategic communications call for Academic Affairs. Implements and administers new and existing programs and services to internal and external customers. Evaluates program effectiveness.Participates in University-wide committees to establish customer service standards and administrative plans and policies.Facilitates and leads cooperative and collaborative community and institutional relationships.Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.Develops departmental strategies consistent with the assigned department's continuous quality improvement program.Establishes internal objectives and implements procedures to meet goals.Serves as part of the department management team.Acts as a mediator or negotiator to address problematic situations and understand the communication needs of Academic Affairs.Minimum Qualifications:Requires a bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education).Eight years of progressively more responsible management experience.Excellent written and verbal communication skills, with the ability to write clearly for a range of audiences, including academic leadership, faculty, staff, and students.Preferred Qualifications:Three or more years of experience working within a higher education setting and a firm understanding of academic governance, faculty roles, student services, and more.Experience developing and implementing internal communication strategies.Strong analytical and critical thinking skills to assess communication needs and effectiveness of strategies.Experience handling sensitive information with discretion.Demonstrated ability to build relationships and collaborate with academic leadership, faculty, staff, and other stakeholders.Strong project management skills, including the ability to manage multiple projects, meet deadlines, and work under pressure.Demonstrated leadership skills in planning and directing employees and processes.Knowledge of Adobe Creative Cloud, PowerPoint, Twitter, Instagram, and Qualtrics is helpful.Master’s degree in a related area may be preferred.Additional Information:
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS. This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
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