Hilton
Director of Events - Hilton Sedona Resort at Bell Rock
Hilton, Sedona, Arizona, us, 86339
Director of Events - Hilton Sedona Resort at Bell Rock
Hilton Sedona Resort at Bell Rock is a premier destination renowned for its breathtaking views, exceptional service, and unparalleled guest experiences. We are seeking a dynamic, highly motivated individual to join our team and lead our events department.
What will I be doing?
As
Director of Events , you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. You will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership, talent development, culture, innovation, and event operations. You will oversee the Banquet Operations Department, which includes planning, organization, and execution of all banquet functions to deliver outstanding guest service and financial profitability.
Essential Functions:
STRATEGY:
Successfully, innovatively, and timely implement commercial strategic initiatives and monitor for best-in-class results.
Drive innovation and creativity within event delivery.
Partner with the General Manager/Executive Committee to deliver on Hilton's values by creating high-impact event experiences.
Ensure high-quality service standards are maintained through continuous reviews of processes and procedures.
Provide owner relations guidance in key areas of Events expertise as needed (Banquet Capital Expenditures, Staffing Models).
Actively support the sales process.
LEADERSHIP:
Provide overall leadership and direction in all Events matters.
Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience.
Engage consistently with General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers.
Remain current on event trends to evaluate innovative ways for process/practice improvements and share best practices.
Participate or represent Hilton in industry social/meeting/events professional associations.
CULTURE:
Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Events talent pipeline.
Integrate Hilton's Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs.
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions.
Be an ambassador for customer service.
TALENT:
Motivate and provide a work environment in which team members are productive.
Ensure all Event manager roles have career development plans in place that are actively supported by leadership.
Listen and respond to team members' needs while having an open-door policy.
Manage group and interpersonal conflict effectively.
OPERATIONS EXCELLENCE:
Ensure the proper use of all function space, exhibit hall, and event spaces.
Manage supplier and vendor relationships.
Possess subject matter expertise and ensure standards/practices.
Development and management of departmental budgets.
Oversee short, medium, and long-term forecasting and actual cost reporting for events.
Ensure proper staffing for the needs of the business.
Integrate current trends in event management and design.
Participate in customer site inspections and assist with the sales process as necessary.
What are we looking for?
Minimum Years of Experience: Four (4) years of hospitality-related experience in Events.
Minimum of 1 year of leadership experience in hotel management.
Luxury hotel experience preferred.
Travel percentage: 10%.
Preferred Qualifications:
Knowledge of hotel property management systems (Delphi.fdc).
Significant experience in revenue management or a similar analytical role.
Relevant degree in business development or other relevant business field (CMP, CPCE).
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences.
The Benefits:
Medical Insurance Coverage Options for you and your family.
Vision, dental, life, and disability insurance.
Mental Health Resources.
Best-in-Class Paid Time Off (PTO).
Go Hilton travel discount program.
Participating in the 401(k) Plan with company match.
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
Access to pay through DailyPay.
Debt-free education opportunities.
Inclusive family-building and fertility benefits.
Expanded bereavement leave.
Adoption Assistance program.
Employee stock purchase program (ESPP).
Complimentary meals in the cafeteria while on shifts.
#J-18808-Ljbffr
Hilton Sedona Resort at Bell Rock is a premier destination renowned for its breathtaking views, exceptional service, and unparalleled guest experiences. We are seeking a dynamic, highly motivated individual to join our team and lead our events department.
What will I be doing?
As
Director of Events , you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. You will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership, talent development, culture, innovation, and event operations. You will oversee the Banquet Operations Department, which includes planning, organization, and execution of all banquet functions to deliver outstanding guest service and financial profitability.
Essential Functions:
STRATEGY:
Successfully, innovatively, and timely implement commercial strategic initiatives and monitor for best-in-class results.
Drive innovation and creativity within event delivery.
Partner with the General Manager/Executive Committee to deliver on Hilton's values by creating high-impact event experiences.
Ensure high-quality service standards are maintained through continuous reviews of processes and procedures.
Provide owner relations guidance in key areas of Events expertise as needed (Banquet Capital Expenditures, Staffing Models).
Actively support the sales process.
LEADERSHIP:
Provide overall leadership and direction in all Events matters.
Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience.
Engage consistently with General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers.
Remain current on event trends to evaluate innovative ways for process/practice improvements and share best practices.
Participate or represent Hilton in industry social/meeting/events professional associations.
CULTURE:
Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Events talent pipeline.
Integrate Hilton's Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs.
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions.
Be an ambassador for customer service.
TALENT:
Motivate and provide a work environment in which team members are productive.
Ensure all Event manager roles have career development plans in place that are actively supported by leadership.
Listen and respond to team members' needs while having an open-door policy.
Manage group and interpersonal conflict effectively.
OPERATIONS EXCELLENCE:
Ensure the proper use of all function space, exhibit hall, and event spaces.
Manage supplier and vendor relationships.
Possess subject matter expertise and ensure standards/practices.
Development and management of departmental budgets.
Oversee short, medium, and long-term forecasting and actual cost reporting for events.
Ensure proper staffing for the needs of the business.
Integrate current trends in event management and design.
Participate in customer site inspections and assist with the sales process as necessary.
What are we looking for?
Minimum Years of Experience: Four (4) years of hospitality-related experience in Events.
Minimum of 1 year of leadership experience in hotel management.
Luxury hotel experience preferred.
Travel percentage: 10%.
Preferred Qualifications:
Knowledge of hotel property management systems (Delphi.fdc).
Significant experience in revenue management or a similar analytical role.
Relevant degree in business development or other relevant business field (CMP, CPCE).
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences.
The Benefits:
Medical Insurance Coverage Options for you and your family.
Vision, dental, life, and disability insurance.
Mental Health Resources.
Best-in-Class Paid Time Off (PTO).
Go Hilton travel discount program.
Participating in the 401(k) Plan with company match.
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
Access to pay through DailyPay.
Debt-free education opportunities.
Inclusive family-building and fertility benefits.
Expanded bereavement leave.
Adoption Assistance program.
Employee stock purchase program (ESPP).
Complimentary meals in the cafeteria while on shifts.
#J-18808-Ljbffr