Snell & Wilmer Staff
IT Technician
Snell & Wilmer Staff, Salt Lake City, Utah, United States, 84193
For Applicants Residing in California:Snell & Wilmer takes the privacy of the personal information that we collect from you during the employment application process seriously. In compliance with California’s Consumer Protection Act (“CCPA”),we are providing you with our Privacy Notice for California Residents and our general Privacy Policy. As required by the CCPA, our notice describes the categories of personal information we collect (or may collect)from you as well as our use and disclosure of that personal information. Please review this Notice and our Privacy Policy. By providing your personal information to as part of the recruitment or application process,you consent to the collection, use and disclosure of your personal information by Snell & Wilmer consistent with this Notice.
By clicking “consent” or “I accept”, you acknowledge that you read and agree to Snell and Wilmer L.L.P.:Privacy Policy and Privacy Notice for California Residents located at https://www.swlaw.com/legal/privacy-policy.
IT Technician Job Details:
Snell & Wilmer, one of the largest law firms in the Western United States, is seeking an
IT Technician
in our
Salt Lake Office . Your daily responsibilities will be providing technical support, troubleshooting hardware and software issues, and ensure the smooth operation of supporting our partners and employees' technical needs.
If you possess in-depth knowledge of computer hardware, software, operating systems, printers, peripherals, and network connectivity; this position may be for you!
The position is also responsible for providing day-to-day support for the firm’s laptops/desktop computers, printers, and peripheral equipment. You will work closely with the Solution Center team, and escalation level teams to ensure the proper function of all hardware, software, and network connectivity. Proactively takes initiative to troubleshoot and solve problems for end users. You must possess in-depth knowledge of computer hardware, software, operating systems, printers, peripherals, and network connectivity. You will work with IT Management, software development/procurement and user groups.
The hours for this position are from
Monday through Friday,
8:00 a.m. to 5:00 p.m. in the office.
Responsibilities include, but are not limited to the following:
Troubleshoot and repair computers in a networked environmentConfigure and support:HardwareLaptopsDesktopsMobile DevicesPrintersPeripheralsVoIP phonesAudio Visual systemsCloud based video conference systems
Imaging and placement of computers, printers, and related equipmentMaintain a current inventory of computer equipment and suppliesConfigure PDAs and laptops for connection to firm systemsInstall and configure softwareProvide onsite support for the Solution Center, Infrastructure, Systems, and Security teamsUtilize the ticketing system for all issuesDevelop and document processes and procedures for the desktop/technical support groupServe as primary backup to the department’s audio/visual groupConduct new hire software training as neededTravel to other Snell offices as neededIT Support for the Salt Lake City, Portland, and Seattle officesOther projects as assigned
Experience and Qualifications:
2 to 3 years’ experience with computer supportAdvanced expertise/knowledge regarding troubleshooting of complex problems with Microsoft and other third-party applications
A+ Certified preferred, but not requiredCollege degree or technical school certification a plusStrong technical knowledge of PC/laptop hardware, Windows, and Apple iOSWorking knowledge of basic network concepts (such as TCP/IP, LAN, WAN, wireless, VPN and IP telephony)In-depth knowledge and experience supporting desktop and laptop computers, local and networked printers, PDA devices, desktop scanners and other peripheral devicesMust be able to troubleshoot network and wireless connectivity, and possess a solid understanding of network components, infrastructure, and Active Directory setupExceptional customer service skillsAbility to manage multiple projects, and appropriately prioritize tasksAble to lift, carry, and move light-to-medium weights of up to 45 lbs.Able to work independently and part of a teamStrong verbal and written communication skillsMaintain a high level of these professional standards: communication, organization, cooperation, calmly dealing with high-pressure situations
Snell & Wilmer offers a competitive performance-based compensation and a
generous benefits package starting on your first day.
The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, up to 11 paid holidays, tuition reimbursement and paid time off including vacation time, personal time, and sick time where appropriate. Snell & Wilmer values the principles of Diversity, Equity and Inclusion.
Be Seen, Be Heard, Be Valued, Belong.
We are an Equal Employment Opportunity employer.
By clicking “consent” or “I accept”, you acknowledge that you read and agree to Snell and Wilmer L.L.P.:Privacy Policy and Privacy Notice for California Residents located at https://www.swlaw.com/legal/privacy-policy.
IT Technician Job Details:
Snell & Wilmer, one of the largest law firms in the Western United States, is seeking an
IT Technician
in our
Salt Lake Office . Your daily responsibilities will be providing technical support, troubleshooting hardware and software issues, and ensure the smooth operation of supporting our partners and employees' technical needs.
If you possess in-depth knowledge of computer hardware, software, operating systems, printers, peripherals, and network connectivity; this position may be for you!
The position is also responsible for providing day-to-day support for the firm’s laptops/desktop computers, printers, and peripheral equipment. You will work closely with the Solution Center team, and escalation level teams to ensure the proper function of all hardware, software, and network connectivity. Proactively takes initiative to troubleshoot and solve problems for end users. You must possess in-depth knowledge of computer hardware, software, operating systems, printers, peripherals, and network connectivity. You will work with IT Management, software development/procurement and user groups.
The hours for this position are from
Monday through Friday,
8:00 a.m. to 5:00 p.m. in the office.
Responsibilities include, but are not limited to the following:
Troubleshoot and repair computers in a networked environmentConfigure and support:HardwareLaptopsDesktopsMobile DevicesPrintersPeripheralsVoIP phonesAudio Visual systemsCloud based video conference systems
Imaging and placement of computers, printers, and related equipmentMaintain a current inventory of computer equipment and suppliesConfigure PDAs and laptops for connection to firm systemsInstall and configure softwareProvide onsite support for the Solution Center, Infrastructure, Systems, and Security teamsUtilize the ticketing system for all issuesDevelop and document processes and procedures for the desktop/technical support groupServe as primary backup to the department’s audio/visual groupConduct new hire software training as neededTravel to other Snell offices as neededIT Support for the Salt Lake City, Portland, and Seattle officesOther projects as assigned
Experience and Qualifications:
2 to 3 years’ experience with computer supportAdvanced expertise/knowledge regarding troubleshooting of complex problems with Microsoft and other third-party applications
A+ Certified preferred, but not requiredCollege degree or technical school certification a plusStrong technical knowledge of PC/laptop hardware, Windows, and Apple iOSWorking knowledge of basic network concepts (such as TCP/IP, LAN, WAN, wireless, VPN and IP telephony)In-depth knowledge and experience supporting desktop and laptop computers, local and networked printers, PDA devices, desktop scanners and other peripheral devicesMust be able to troubleshoot network and wireless connectivity, and possess a solid understanding of network components, infrastructure, and Active Directory setupExceptional customer service skillsAbility to manage multiple projects, and appropriately prioritize tasksAble to lift, carry, and move light-to-medium weights of up to 45 lbs.Able to work independently and part of a teamStrong verbal and written communication skillsMaintain a high level of these professional standards: communication, organization, cooperation, calmly dealing with high-pressure situations
Snell & Wilmer offers a competitive performance-based compensation and a
generous benefits package starting on your first day.
The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, up to 11 paid holidays, tuition reimbursement and paid time off including vacation time, personal time, and sick time where appropriate. Snell & Wilmer values the principles of Diversity, Equity and Inclusion.
Be Seen, Be Heard, Be Valued, Belong.
We are an Equal Employment Opportunity employer.