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Advanced Micro Electronics

IT Desktop Support Service Technician

Advanced Micro Electronics, Lexington, Kentucky, us, 40598


Job Type Full-timeDescriptionLooking for an opportunity to advance your career as a Desktop Technician in a dynamic and growing field? Our company is seeking a skilled and passionate Field Desktop Technician to join our team.Responsibilities:Installation and support of end user computer equipment such as pcs, laptops, monitors, printers, mobile devices, and other peripheralsProvide field technical support for our Lexington clients.Provide technical support for desktop hardware and software issues for end users.Manage and monitor client workstations and servers.Document all technical support activities in ticketing systemsMaintain accurate inventory records of all client equipment.Requirements 2+ years of experience in a desktop support roleProficiency in Microsoft Windows and Office applicationsKnowledge of Windows Server and Active Directory.Azure experience a plus.Audio/Visual Troubleshooting experience appreciated.Experience with remote access tools and remote supportStrong communication skills and the ability to work with clients in a professional mannerAbility to work independently and as part of a teamAssociates degree or CompTIA A+ certification.Valid driver's license and reliable transportation is necessary.Why work with us:100% Employee-Owned CompanyOpportunity to work in a dynamic and growing city with a great quality of lifeCompetitive salary and benefits packageOpportunity for growth and advancementPositive and supportive work environmentChance to work with a dedicated and passionate teamPTO & Sick Time401(K)If you are dedicated to providing exceptional customer service and have a strong technical background, we want to hear from you! Apply today to join our team!This is a full-time position with an excellent benefits package. 8 AM to 5 PM.Pay range depends on experience. Standard background checks will be completed on candidates.