State of Florida
CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73005642
State of Florida, Fort Lauderdale, Florida, us, 33336
CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73005642
Date: Sep 18, 2024Requisition No: 837679Agency: Department of RevenueWorking Title: CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73005642Position Number: 73005642Salary: $37,742.76, Maximum $47,556.72, CAD $1268.76Child Support Case Processing Consultant – Calculate Guidelines (Revenue Specialist III)This is an Internal Agency AdvertisementThe Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.JOB SUMMARY:This position performs customer support and guidelines calculations for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:Initiating and responding to requests.Analyzing and completing child support guidelines calculations.Coordinating with internal and external partners.Researching and resolving case issues.Gathering information and analyzing case data to determine next steps.Assisting customers.Interacting with other states, employers, and other business partners.Making decisions based on case information and provided documentation.MINIMUM REQUIREMENTS:Currently employed with the Florida Department of Revenue.Two years of experience conducting research and analyzing information to make decisions.Two years of experience communicating with others to gather information.One year of Child Support Program experience completing child support guidelines calculations.SUBSTITUTIONS:Relevant education may substitute for the required experience.SPECIAL NOTES:Internal Agency Promotional Opportunity.Standard workday of 8am – 5pm, Monday through Friday.This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume.Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order.Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed.Gaps of employment of 6 months or more must be addressed on the application.Applicants who do not provide all necessary information may not meet the requirements for this position.BENEFITS:Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.SCREENING DISCLAIMER:
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:
If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months.CRIMINAL BACKGROUND CHECKS:
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.REMINDER:
Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE:
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.Location: FT LAUDERDALE, FL, US, 33309Nearest Major Market:
Fort LauderdaleNearest Secondary Market:
MiamiFor assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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Date: Sep 18, 2024Requisition No: 837679Agency: Department of RevenueWorking Title: CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73005642Position Number: 73005642Salary: $37,742.76, Maximum $47,556.72, CAD $1268.76Child Support Case Processing Consultant – Calculate Guidelines (Revenue Specialist III)This is an Internal Agency AdvertisementThe Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.JOB SUMMARY:This position performs customer support and guidelines calculations for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:Initiating and responding to requests.Analyzing and completing child support guidelines calculations.Coordinating with internal and external partners.Researching and resolving case issues.Gathering information and analyzing case data to determine next steps.Assisting customers.Interacting with other states, employers, and other business partners.Making decisions based on case information and provided documentation.MINIMUM REQUIREMENTS:Currently employed with the Florida Department of Revenue.Two years of experience conducting research and analyzing information to make decisions.Two years of experience communicating with others to gather information.One year of Child Support Program experience completing child support guidelines calculations.SUBSTITUTIONS:Relevant education may substitute for the required experience.SPECIAL NOTES:Internal Agency Promotional Opportunity.Standard workday of 8am – 5pm, Monday through Friday.This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume.Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order.Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed.Gaps of employment of 6 months or more must be addressed on the application.Applicants who do not provide all necessary information may not meet the requirements for this position.BENEFITS:Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.SCREENING DISCLAIMER:
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:
If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months.CRIMINAL BACKGROUND CHECKS:
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.REMINDER:
Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE:
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.Location: FT LAUDERDALE, FL, US, 33309Nearest Major Market:
Fort LauderdaleNearest Secondary Market:
MiamiFor assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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