City of Boise
Communications Senior Manager
City of Boise, Boise, Idaho, United States, 83708
Do you have a passion for words? Love using storytelling to connect people to programs, services, and community-wide initiatives? Want to be a part of an engaged, highly motivated, wildly creative team? Join the Office Of Community Engagement as our next Communications Sr. Manager, where you’ll provide strategic communications support and leadership to the mayor’s office policy staff, city leaders, and city council. This position works closely with our citywide communications team to:Oversee citywide media relations and messaging, developing and executing strategies to communicate city initiatives, programs, and services to the community we serve.Support the mayor’s policy advisors in all communications efforts to elevate the work the city is doing on housing, economic development, transportation, climate action, and more.Work closely with a dynamic team of communicators, strategists, designers, social media mavens, and outreach specialists to engage anyone who lives, works, or plays in Boise with the work of the city.This position is designated as at-will.Supervises the work of professional, management, technical, and/or other employees of a clearly delineated division or exercises independent authority over a critical function with citywide impact directly or through subordinate supervisors to ensure adequate resources are available for staff to perform their duties; ensures that assigned operations and activities comply with organization goals and objectives; and directs actions and results of major processes and programs and maintains controlling budget authority.Oversees citywide media relations and messaging, developing and executing strategies to communicate city initiatives, programs, services, and more. Serves as one of the city’s main media contacts ensuring all city communications are responded to in a timely and transparent manner.Supports the mayor’s policy advisors in all communications efforts and provides guidance and support on media strategy and tactics. Coordinates with the city’s public information and communications staff members regarding media inquiries, public records requests, communications, planning meaningful press events, and in representing the mayor’s strategic priorities to city staff and residents. Works within the community engagement team that currently includes staff responsible for media relations, public outreach, social media, constituent services, and graphic design.Writes speeches, news releases, web content, newsletter articles, op-eds, and columns, and serves as the editor for office communications when applicable. Serves as a collaborative thought partner providing communications and messaging guidance to staff to create meaningful feedback opportunities with residents to improve city projects and initiatives.Creates, manages, oversees, and executes communication plans, materials, and programs that reach target audiences and project goals. Provides excellent project management and client service to city departments, as appropriate. Leads and manages communication projects from planning to execution by providing timely and proactive deliverables and updates.Works closely with graphic designers, vendors, and agencies in producing various pieces in digital format for web and social media purposes. Creates print, video, and experiential media for events, public meetings, and hearings. Copywrites and copyedits communications that inform and engage target audiences.Required Knowledge, Experience, And Training
Bachelor's degree in communications, journalism, public relations, marketing, or a related field providing education in writing and public policy.7 years of professional experience in public/media relations in a political office, government entity, major corporation, or nonprofit agency.Knowledge of:
principles, practices, methods, and techniques of public/community relations, media relations, social media, and program managementdigital, print, and broadcast journalism standardscomputer usage, including related softwareprinciples of effective management and supervision.Ability to:
organize, manage, collaborate, and execute multiple projectsdevelop and execute strategic communication goalswork with conflicting priorities under tight deadlinesmaintain composure, professionalism, and confidentiality at all timesanticipate stakeholders' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly mannerwrite clear, concise, effective, professional, and grammatically and factually accurate contentcommunicate effectively in the English language at a level necessary for efficient job performanceperform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation.Individuals must be capable of operating vehicles safely and have an acceptable driving record.Preferred Knowledge, Experience, And Training
Bilingual language fluency in Spanish.Master’s degree in communication, public relations, business, or related field.5 years of progressive experience in communications or public or media relations, specifically in a government or municipal environment.Knowledge of city government operations and applicable laws.Licensing And Other Requirements
Valid state-issued driver's license.Special Requirements
Applicants must be able to pass:City of Boise background check processes, which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.Driving Record CheckEducation VerificationCriminal Justice Information System background check (CJIS)The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Efforts
While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is rarely moderate. Work includes sensory ability to talk, hear, and touch. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, reach, and grasp. Position requires hand/finger dexterity.Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, and in wet and humid conditions. Employees will also drive a vehicle as part of this position. Work includes protected exposure to bodily fluids.
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Bachelor's degree in communications, journalism, public relations, marketing, or a related field providing education in writing and public policy.7 years of professional experience in public/media relations in a political office, government entity, major corporation, or nonprofit agency.Knowledge of:
principles, practices, methods, and techniques of public/community relations, media relations, social media, and program managementdigital, print, and broadcast journalism standardscomputer usage, including related softwareprinciples of effective management and supervision.Ability to:
organize, manage, collaborate, and execute multiple projectsdevelop and execute strategic communication goalswork with conflicting priorities under tight deadlinesmaintain composure, professionalism, and confidentiality at all timesanticipate stakeholders' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly mannerwrite clear, concise, effective, professional, and grammatically and factually accurate contentcommunicate effectively in the English language at a level necessary for efficient job performanceperform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation.Individuals must be capable of operating vehicles safely and have an acceptable driving record.Preferred Knowledge, Experience, And Training
Bilingual language fluency in Spanish.Master’s degree in communication, public relations, business, or related field.5 years of progressive experience in communications or public or media relations, specifically in a government or municipal environment.Knowledge of city government operations and applicable laws.Licensing And Other Requirements
Valid state-issued driver's license.Special Requirements
Applicants must be able to pass:City of Boise background check processes, which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.Driving Record CheckEducation VerificationCriminal Justice Information System background check (CJIS)The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Efforts
While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is rarely moderate. Work includes sensory ability to talk, hear, and touch. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, reach, and grasp. Position requires hand/finger dexterity.Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, and in wet and humid conditions. Employees will also drive a vehicle as part of this position. Work includes protected exposure to bodily fluids.
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