Service Advisor | Automotive Service Consultant

AUTOMOTIVE SERVICE ADVISOR / AUTOMOTIVE SERVICE CONSULTANT

Landers Dodge Chrysler Jeep Ramis looking for Service Advisors to join their industry leading Service Team!

The Service Advisor is responsible for building strong customer relationships: greet and consult customers on service needs, perform a thorough vehicle walk-around inspection, sell and up-sell services, update customers on services, field all live service calls, and take ownership of the customer experience.

Responsibilities:

• Ensure that customers receive prompt, courteous, and effective service 
• Drive the sale to meet department sales forecast
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses and possible changes
• Guarantee that the customer has a positive dealership experience!
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle