Hyatt Hotels Corporation
Social Sales Manager
Hyatt Hotels Corporation, Miami, Florida, us, 33222
SUMMARY:
Develop and foster business for the hotel through proactive and reactive sales efforts. This is a pivotal position designed to provide support to the Director of Sales in the oversight of the catering and sales team in conjunction with managing the position’s sales responsibilities. In addition to maintaining existing business, this position will be responsible for finding new business and saturating existing accounts and/or segments. This position serves as liaison between the customer, the Sales team and the other departments in the hotel.
RESPONSIBILITIES:Provide the highest levels of customer service to internal partners and external clients at all times.Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details.Assist with projects, reports, training, coaching, performance evaluation and supervision of employees as directed by the Director of Sales and General Manager (if applicable).Work with internal and external partners to accurately forecast group rooms and F & B revenues.Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.Consistently attain sales activity goals and individual revenue goals.Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies.Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.Endeavor to work in a unified and collaborative way -- one that fosters teamwork.Own career development for self and that of direct reports.
Salary:
$60,000 per year
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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Develop and foster business for the hotel through proactive and reactive sales efforts. This is a pivotal position designed to provide support to the Director of Sales in the oversight of the catering and sales team in conjunction with managing the position’s sales responsibilities. In addition to maintaining existing business, this position will be responsible for finding new business and saturating existing accounts and/or segments. This position serves as liaison between the customer, the Sales team and the other departments in the hotel.
RESPONSIBILITIES:Provide the highest levels of customer service to internal partners and external clients at all times.Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details.Assist with projects, reports, training, coaching, performance evaluation and supervision of employees as directed by the Director of Sales and General Manager (if applicable).Work with internal and external partners to accurately forecast group rooms and F & B revenues.Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.Consistently attain sales activity goals and individual revenue goals.Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies.Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.Endeavor to work in a unified and collaborative way -- one that fosters teamwork.Own career development for self and that of direct reports.
Salary:
$60,000 per year
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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