Customer Service Representative

Seeking out experienced Customer Service Representatives in the Doral/Hialeah/Medley areas.

• Are you a people person?
• Are you an excellent communicator with people from all walks of life?
• Are you exceptionally skilled at handling complaints and difficult situations? Than this job is for you.
• Must be extremely friendly and easy to talk to.
• Some experience working with the general public or call center environment.
• Must have a driving team ambition and be goal oriented.
• Have the ability to make quick and appropriate decisions that will benefit the company and our customers.
• Genuinely likes to learn and values the importance of product knowledge.
• Previous experience in a consumer/e-Commerce environment a plus.
• Proven record of dependability and reliability is essential.
• Proficient in Microsoft Office
• Must be a skilled listener - customers will tell you what they want
• Excellent communication skills a MUST, both verbal and written.
• Works well in fast-paced environment servicing same day business for our distribution channel across the United States.
• Works well as a team player but understands how to prioritize and manage their individual workload too.
• Responsible to work a call center answering phones, placing orders, and providing shipping
• Respond timely to email inquiries and facilitate departmental deadlines and goals.
• Utilize company resources for product knowledge and proactive approach to constant refreshing of latest product offerings.
• Answer all queries in a professional, honest and straightforward manner.
• Ability to multi-task and work under pressure while maintaining a high level of accuracy and organization.
• Must be highly organized with superior follow-up skills.
• Assist in providing initial training to new agents as and when required.
• Explain/demonstrate the benefits of clients' products.
• Flexibility to work additional hours during peak season.
• Learn new tasks as needed for upward growth (team and individual!)
• Be a dependable and reliable team player.

If you meet the above qualifications and are interested in learning more kindly, email your resume to

and I will reach out to you to discuss further.