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College of Charleston

DIRECTOR OF MEMBERSHIP DEVELOPMENT & ENGAGEMENT

College of Charleston, Baltimore, Maryland, United States, 21276


The Director of Membership Development & Engagement will play a key role in achieving the strategic initiatives outlined below (see “About MedChi”) by leading a division of dedicated individuals focused on membership recruitment, event planning, marketing and communications, business development, database management, and dues billing and processing. This position reports to the Chief of Staff.The ideal candidate will be extroverted, energetic, comfortable with public speaking, and enthusiastic about engaging with large groups of people. Knowledge of health policy is strongly preferred, and experience in association management is a plus, but a candidate who can demonstrate an aptitude for learning will be considered.This is a hybrid role that will require a combination of time spent in the office (Baltimore and/or Annapolis), attending events around the state of Maryland, and working remotely.RESPONSIBILITIESThe responsibilities of the Director of Membership Development & Engagement include, but are not limited to:Supervise approximately 8 staff, to include MedChi’s event planning, communications, and business development staffStrategically coalesce the efforts of MedChi’s divisions into a comprehensive, well-branded, and effective message for outreach to various stakeholdersDevelop and implement membership recruitment and retainment programs based on relational sales, data analytics, marketing expertise, and an ability to clearly define and demonstrate MedChi’s value premiseOversee the efficient and accurate deployment of MedChi’s annual dues billing and prospect mailing processesManage MedChi’s membership database with the support of 1-2 staffManage the selection and deployment of a new association management software systemCollaborate with county medical societies on regional-focused membership development initiativesAttend events, sometimes in the evening and on weekends, as a representative of MedChiWork closely with physician members, field phone calls from the public, and serve as a resource to other MedChi staff membersSupport MedChi’s Membership Committee by planning virtual meetings, taking minutes, and managing projects developed by the committeeQualifications:Bachelor’s DegreeSupervisory experienceExperience with association management or customer relationship softwareStrong organizational skillsStrong writing and design skillsExceptional communication and customer service skillsExperience with Microsoft Office

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