Super Recruiter LLC
Legal Intake Specialist (Consumer Protection/Debt)
Super Recruiter LLC, Fort Lauderdale, Florida, us, 33336
Position:
Legal Intake Specialist (80% Remote)Location:
Remote (Occasional in-office meetings in Fort Lauderdale, FL, or Jacksonville, FL)Job Type:
Full-TimeReports To:
Attorney Team LeadCompensation:
$45k-$55kAbout Credo Legal Services, P.A.:
Credo Legal Services, P.A. is a dedicated advocate for consumers facing financial challenges, specializing in debt settlement and consumer protection law. Our mission is to provide accessible legal services by leveraging our expertise in federal and state consumer protection laws. We value
innovation, transparency, efficiency, industry, civility, and community
in all aspects of our work.
Position Overview:
We are seeking a highly organized and empathetic
Legal Intake Specialist
with experience in consumer protection and debt law. As the first point of contact for our clients, you will play a crucial role in onboarding new clients, collecting necessary documentation, and facilitating payment processes. This role requires active listening skills, a high level of emotional intelligence, and the ability to manage a high volume of client interactions efficiently.
Key Responsibilities:
Client Onboarding:
Handle inbound and outbound calls from pre-qualified leads.
Conduct thorough interviews to gather detailed information.
Guide clients through paperwork and payment processing.
Information Management:
Accurately enter client information into the case management system.
Collect and organize all necessary documents.
Communication:
Provide clear and compassionate communication.
Address client questions regarding their cases.
Collaboration:
Work closely with attorneys and paralegals.
Participate in team meetings to improve intake procedures.
Qualifications:
Experience:
Required:
Experience as a legal intake specialist in consumer protection/debt law.
Familiarity with federal and state consumer protection laws (e.g., FDCPA, FCRA, TILA).
Experience managing a high volume of calls.
Skills:
Strong active listening and communication skills.
Proficient with case management software.
Excellent organizational abilities.
Attributes:
High level of emotional intelligence and empathy.
Detail-oriented and accurate.
Ability to work independently and remotely.
Why Join Us?
Meaningful Work:
Impact clients' lives positively.
Professional Growth:
Training and advancement opportunities.
Supportive Environment:
Collaborative team culture.
Flexible Work Arrangement:
Remote work with occasional collaboration.
How to Apply:
If you have experience in consumer protection/debt law and are passionate about helping clients navigate the legal process, we encourage you to apply. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.
#J-18808-Ljbffr
Legal Intake Specialist (80% Remote)Location:
Remote (Occasional in-office meetings in Fort Lauderdale, FL, or Jacksonville, FL)Job Type:
Full-TimeReports To:
Attorney Team LeadCompensation:
$45k-$55kAbout Credo Legal Services, P.A.:
Credo Legal Services, P.A. is a dedicated advocate for consumers facing financial challenges, specializing in debt settlement and consumer protection law. Our mission is to provide accessible legal services by leveraging our expertise in federal and state consumer protection laws. We value
innovation, transparency, efficiency, industry, civility, and community
in all aspects of our work.
Position Overview:
We are seeking a highly organized and empathetic
Legal Intake Specialist
with experience in consumer protection and debt law. As the first point of contact for our clients, you will play a crucial role in onboarding new clients, collecting necessary documentation, and facilitating payment processes. This role requires active listening skills, a high level of emotional intelligence, and the ability to manage a high volume of client interactions efficiently.
Key Responsibilities:
Client Onboarding:
Handle inbound and outbound calls from pre-qualified leads.
Conduct thorough interviews to gather detailed information.
Guide clients through paperwork and payment processing.
Information Management:
Accurately enter client information into the case management system.
Collect and organize all necessary documents.
Communication:
Provide clear and compassionate communication.
Address client questions regarding their cases.
Collaboration:
Work closely with attorneys and paralegals.
Participate in team meetings to improve intake procedures.
Qualifications:
Experience:
Required:
Experience as a legal intake specialist in consumer protection/debt law.
Familiarity with federal and state consumer protection laws (e.g., FDCPA, FCRA, TILA).
Experience managing a high volume of calls.
Skills:
Strong active listening and communication skills.
Proficient with case management software.
Excellent organizational abilities.
Attributes:
High level of emotional intelligence and empathy.
Detail-oriented and accurate.
Ability to work independently and remotely.
Why Join Us?
Meaningful Work:
Impact clients' lives positively.
Professional Growth:
Training and advancement opportunities.
Supportive Environment:
Collaborative team culture.
Flexible Work Arrangement:
Remote work with occasional collaboration.
How to Apply:
If you have experience in consumer protection/debt law and are passionate about helping clients navigate the legal process, we encourage you to apply. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.
#J-18808-Ljbffr