Hilton
Senior Catering and Events Manager - Embassy Suites by Hilton Portland Downtown
Hilton, Portland, Oregon, United States, 97204
Senior Catering and Events Manager - Embassy Suites by Hilton Portland Downtown
Join the Historic Embassy Suites by Hilton Portland Downtown as Senior Catering & Events Manager. The Hilton brand is known for its stellar hospitality and award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities, and our Go Hilton travel discount program, the property also offers free meals during shifts. You’ll love being a part of the Hilton team!
What will I be doing?
As Senior Catering & Events Manager, you are responsible for the negotiation of business through proposals and contracts to close business. Your role includes the creative design of menus and events to maximize revenue and enhance the event experience. You will maintain existing relationships with corporate and social accounts and ensure consistent, high-level service throughout all phases of hotel events.
Essential Functions:
Organize, plan, and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents, or in person.
Create and maintain relationships with clients to set and meet expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate while handling complaints and settling disputes.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating issues.
Ensure high-quality service by understanding guest needs and providing guidance and coaching.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Regular attendance.
What are we looking for?
Minimum Years of Experience: two (2) years of hospitality-related experience at the manager level.
Experience in supervision or management of 1-3 people.
Travel percentage: 10%.
Preferred Qualifications:
Knowledge of hotel property management systems (Delphi.fdc).
Relevant degree in business development or a related field (CMP, CPCE).
Hilton Values:
Hospitality - Delivering exceptional guest experiences.
Integrity - Doing the right thing, all the time.
Leadership - Leading in our industry and communities.
Teamwork - Working as team players.
Ownership - Taking responsibility for our actions.
Now - Operating with urgency and discipline.
Key Attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, offering a range of accommodations and services for business and leisure travelers. Our vision “to fill the earth with the light and warmth of hospitality” unites us to create remarkable experiences around the world every day. Our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr
Join the Historic Embassy Suites by Hilton Portland Downtown as Senior Catering & Events Manager. The Hilton brand is known for its stellar hospitality and award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities, and our Go Hilton travel discount program, the property also offers free meals during shifts. You’ll love being a part of the Hilton team!
What will I be doing?
As Senior Catering & Events Manager, you are responsible for the negotiation of business through proposals and contracts to close business. Your role includes the creative design of menus and events to maximize revenue and enhance the event experience. You will maintain existing relationships with corporate and social accounts and ensure consistent, high-level service throughout all phases of hotel events.
Essential Functions:
Organize, plan, and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents, or in person.
Create and maintain relationships with clients to set and meet expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate while handling complaints and settling disputes.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating issues.
Ensure high-quality service by understanding guest needs and providing guidance and coaching.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Regular attendance.
What are we looking for?
Minimum Years of Experience: two (2) years of hospitality-related experience at the manager level.
Experience in supervision or management of 1-3 people.
Travel percentage: 10%.
Preferred Qualifications:
Knowledge of hotel property management systems (Delphi.fdc).
Relevant degree in business development or a related field (CMP, CPCE).
Hilton Values:
Hospitality - Delivering exceptional guest experiences.
Integrity - Doing the right thing, all the time.
Leadership - Leading in our industry and communities.
Teamwork - Working as team players.
Ownership - Taking responsibility for our actions.
Now - Operating with urgency and discipline.
Key Attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, offering a range of accommodations and services for business and leisure travelers. Our vision “to fill the earth with the light and warmth of hospitality” unites us to create remarkable experiences around the world every day. Our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr