JP Morgan Chase & Co.
Digital Channels Developer Portal - Payments - Product Director - Executive Dire
JP Morgan Chase & Co., Jersey City, NJ
Job Description
Join our team to launch high-quality technical products that are consumed by the world's largest companies. In this role, you will guide successful product launches, deliver value to our customers, and exceed expectations.
As a Product Director in the Digital Channels and Connectivity organization, you will be an integral part of the team scaling the Payments Developer Platform ("PDP"). Influencing technical buyers is a strategic focus for J.P. Morgan, and a specific area of focus for the Payments business. The Payments Developer Platform is Payments' strategic platform connecting technical personas to our products and solutions.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.
Join our team to launch high-quality technical products that are consumed by the world's largest companies. In this role, you will guide successful product launches, deliver value to our customers, and exceed expectations.
As a Product Director in the Digital Channels and Connectivity organization, you will be an integral part of the team scaling the Payments Developer Platform ("PDP"). Influencing technical buyers is a strategic focus for J.P. Morgan, and a specific area of focus for the Payments business. The Payments Developer Platform is Payments' strategic platform connecting technical personas to our products and solutions.
Job responsibilities
- Develops a product strategy to enable frictionless purchasing and onboarding experiences from the Payments Developer Platform
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Develops, and maintains, a well-defined product backlog that enables development teams to operate with agility and deliver incremental value
- Launch capabilities for existing clients to digitally onboarding to new APIs and solutions
- Collaborate with business and product leaders to enable digital onboarding experiences to drive increased adoption of their products and solutions
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Track and report on product delivery and project performance metrics, ensuring continuous improvement and alignment with client objectives and expectations
- Lead the analysis and documentation of onboarding processes to inform product development and training of our client service and implementation teams
- Coaches and mentors product managers and products associated team on product management best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise in Product Management
- Proven ability to drive key product life cycle activities including discovery, ideation, strategic development, requirements definition, prototyping, validation, delivery, and launch
- Experience with business-to-business (B2B) digital marketplaces
- Extensive knowledge of technical product design
- Experience driving process transformation and proficiency with process flow tools and documentation techniques
- Proficiency with agile frameworks and demonstrated experience leading product and engineering teams using the agile methodology
- Demonstrate the ability to produce clear and concise product artifacts conveying product strategy to executive and granular requirements for developers
- Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities, and skills
- Proficiency with JIRA and extensive experience producing and reviewing requirements (i.e., deliverables, epics, stories, and tasks) for product development
- Product management experience for technical products built for engineers (e.g., APIs, frameworks, infrastructure) or other technical personas
- Prior experience working with APIs and/or developer portals
- Prior experience as a software engineer
- Industry experience in Payments
- Experience with Financial Technology
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.