JP Morgan Chase & Co.
Payments Digital Channels - Product Manager - Developer Portal Commercialization
JP Morgan Chase & Co., Austin, TX
Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team responsible for launching J.P. Morgan Payments ("Payments") strategic digital platforms that are used by the world's largest and most important companies.
As a Product Manager in the Digital Channels and Connectivity organization, you are an integral member of the team responsible for innovating new product offerings and delivering amazing client experiences. You will serve as the commercialization lead for the Payments Developer Platform ("PDP"). Influencing technical buyers is a strategic focus for J.P. Morgan, and a specific area of focus for the Payments business. The Payments Developer Platform is Payments' strategic platform connecting technical personas to our products and solutions.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team responsible for launching J.P. Morgan Payments ("Payments") strategic digital platforms that are used by the world's largest and most important companies.
As a Product Manager in the Digital Channels and Connectivity organization, you are an integral member of the team responsible for innovating new product offerings and delivering amazing client experiences. You will serve as the commercialization lead for the Payments Developer Platform ("PDP"). Influencing technical buyers is a strategic focus for J.P. Morgan, and a specific area of focus for the Payments business. The Payments Developer Platform is Payments' strategic platform connecting technical personas to our products and solutions.
Job responsibilities
- Own the Payments Developer Platform's commercialization strategy and vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops the commercialization backlog that supports the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Guide the Payments Developer Platform through internal ready-to-launch activities, ensuring compliance with the firm's regulatory requirements as the Platform scales to support new businesses, use-cases, and markets
- Generate market-facing sales and marketing material to be leveraged by Sales teams when communicating the value-proposition of the Payments Developer Platform; Identify training opportunities and collaborate with functional leads to develop training programs to satisfy the organizational needs
- Responsible for internal product communications, including platform updates, newsletters, product cabinets, and various executive forum updates
- Facilitate monthly product cabinets to highlight key program information, demonstrate product launches and features, provide updates on the platform roadmap, review progress against objectives and key performance indicators, provide updates on the go-to-market strategy and key marketing activities, and genera feedback from the developer community and research initiatives
- Communications lead for the Payments Developer Platform; responsible for adapting messages to difference audiences, inviting diverse perspectives, and facilitating constructive debate to make more inclusive decisions
- Collaborate extensively across teams to leverage product expertise to ensure the needs of our clients, customers, and stakeholders are being satisfied
- Generate ideas and prioritize content for publication on the public platform, including blogs, promotional modals, and product updates
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management, commercialization, innovation, corporate strategy, or a relevant domain
- Advanced knowledge of the product development life cycle
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong understanding of commercialization and corporate strategy activities
- Proactive communicator
- Ability to lead meetings with diverse stakeholders
- Ability to guide multi-disciplinary teams to execute on joint projects
- Experience driving change within organizations and managing stakeholders across multiple functions
- Proficiency with agile frameworks
- Demonstrate the ability to produce clear and concise product artifacts conveying product strategy to executive and granular requirements for developers
Preferred qualifications, capabilities, and skills
- Project management skills including ability to manage work across multiple competing priorities and to clearly organize and oversee workstreams
- Product management experience for technical products built for engineers (e.g., APIs, frameworks, infrastructure) or other technical personas
- Prior experience working with APIs and/or developer portals
- Industry experience in Payments
- Experience with business-to-business (B2B) digital marketplaces
- Experience with Financial Technology
- Experience with technical product design
- Demonstrated experience leading product and engineering teams using the agile methodology
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.