Business Development Manager

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

We at Atlas Copco/Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

• The Business Development Manager - Semiconductor Service, is responsible for driving profitable growth of the US Semiconductor service business by identifying new OnTool (Fab) as well as Sub-Fab Service offerings, developing commercial strategies and proposals, assisting with key account plans and market sector plans for North America Semiconductor Service. This role will also act as the Voice of the Customer to provide guidance for product development and deployment.

What We Expect of You?

• Assists in the development of service revenue, margin targets, forecasts and measurements to report achievements.
• Assists Service Sales Director in defining annual service share and penetration targets with the Business Line Managers and the Customer Center General Manager.
• Acts as part of the US Customer Center Service management team to develop the supporting infrastructure and resources required to deliver Customer Center and Divisional strategies.
• Assists in the management of all aspects of Service regional pricing policy and discount entitlement management (services and spares) within global guidelines and in collaboration with Equipment Business Line management, to achieve an optimal balance between market share and business profitability in the region.
• Drives, coordinates, and reports on the implementation of new Service Products and Service Marketing campaigns in the region.
• Contributes to the development and delivery of marketing collateral materials for Edwards Service, Sales, Customer Care staff, channel partners and Distributors if appropriate.
• Assists in the development of financial models to quantify and demonstrate the value of performance-based service contracts to our customers, to quantify the anticipated risks and rewards for the business, and to monitor and report the actual performance of executed contracts.
• Assists in developing, measuring and reporting revenue, margin targets, and forecasts.
• Supports the service supply chain and Service Technology Centers (STCs) to achieve share and penetration targets.
• Assists in the development of regional pricing and discounting policy within global guidelines.
• Drives, coordinates and reports on the implementation of new service products and marketing campaigns.
• Collaborates with service and sales to define and present service plans and proposals for key customers and ensures that plans are reviewed regularly and adapted as needed to meet achievements.
• Obtains and compiles information on our equipment and competitors in region to propose strategies and build a customer preference for Edwards over alternative.
• Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from manager and follows through with other duties as assigned.

Education level

• Bachelor's degree in technical discipline or equivalent experience.

Relevant Previous experience

• Minimum of 5 years in advanced technology environment.
• Minimum of 3 years in marketing, product managment or other commercially-oriented role in a service business or Business-to-Business Sales.

Knowledge areas/Skills

• MS Excel, Word, Powerpoint

Other requirements

• Availability for travel within US
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Excellent communication and administrative skills.
• Excellent customer facing skills.

Customer facing managerial experience preferred.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.

Benefits Summary:
• Medical
• Dental
• Vision
• 401k with Company Match
• Paid Vacation
• Paid Floating Holidays
• Tuition Reimbursement
• Training and Development
• Parental Leave
• Disability Benefits
• Life and AD&D Insurance