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Insight Global

User Experience Researcher

Insight Global, Beaverton, Oregon, us, 97078


A footwear/apparel company in Beaverton OR is seeking a User Experience Researcher to join their HR Content Design & Delivery team. This individual will be helping to create the future of employee services, tools, and information experiences. Day to Day, the User Experience Researcher will be structuring and leading workshops to surface employee-centered needs and pain points that help SMEs prioritize experience-related design decisions, Deploy qualitative and quantitative analysis techniques to improve user experience including interviews, mobile testing, surveys and interactive workshops e. g. stack ranking, card sorting, word cloud brainstorms, and surface insights and develop EX solutions based on qualitative user feedback and study as well as quantitative employee data. To be successful in this role, this individual has to have previous experience conducting system specific research.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .- Experience using Workday or ServiceNow- Experience video recording and editingBachelors DegreeMinimum 2 years' experience in system researchDemonstrated success in cross-functional integration/relationships and program executionExcellent written and oral communications skillsSelf-directed and comfortable working in ambiguous environmentsAbility to work in a highly matrixed organization-Demonstration of influencing skills to persuade opinions and decisions