Cancellation Coordinator
CornerStone Staffing, Irving, TX, United States
Join Our Team! CornerStone Staffing is seeking a Remote Cancellations Coordinator for a Leading Automotive Client in Irving, TX!
Are you detail-oriented with basic accounting experience and strong Excel and data entry skills?
If so, this could be the perfect opportunity for you. Take the next step in your career and apply now!
Job Title: Cancellation Coordinator
Location: Irving Two weeks of on-site Training then transitions to FULLY REMOTE
Pay: $18 /hr.
Schedule: Monday - Friday, 10am - 7pm (Must be flexible to work OT with possible Saturday shifts.)
Job Description:
As a Cancellation Coordinator, you will play a vital role in completing finance and insurance cancellations for customers, ensuring all processes are handled efficiently and accurately.
Primary Job Responsibilities:
Process and submit all product cancellation paperwork to the appropriate product vendor or manufacturer
Process assigned worked in an accurate and timely manner meeting all department requirements
Maintain/Process assigned BPMS cancellation queues
Communicate any cancellation problems to the stores (via Cancellation workflow)
Calculate refund amounts when needed on any cancellation thru BPMS
Produce high quality and quantity of work while under deadline pressure
Back up and assist other team members as needed
Meet or exceed service level agreements
Perform other outside projects and/or tasks as needed
Please read requirements carefully as we are prioritizing those that meet the requirements.
Minimum Qualifications/Requirements:
REQUIRED: Strong data entry skills (will be tested)
REQUIRED: Previous experience in a call center environment (Minimum of 1 year)
Previous experience effectively managing multi-channel communications with customers
Effective analytical, problem-solving, organizational, and time management skills, with the ability to meet commitments and deadlines
Experience handling high volume of paperwork in multiple computer database systems
Automotive Accounting experience preferred
All applicants must be willing to complete online skills assessments as part of the application process.
To Apply for this Job:
Click the Apply Online button, then:
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