Tbwa Chiat/Day Inc
Staff Product Designer - Trader Engagement
Tbwa Chiat/Day Inc, Chicago, Illinois, United States, 60290
Staff Product Designer - Trader Engagement
ChicagoJOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLDWelcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide.But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true?
Take it from our employees.Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.What you’ll do:NinjaTrader’s growing Design organization is seeking an experienced, highly skilled, and creative
Staff Product Designer
to join the team and play a pivotal role in shaping the future of trader engagement. You will support a new vertical within our organization focused on Trader Engagement, with objectives that include:Helping our growing base of new customers learn to trade futuresEngaging existing active traders with compelling multimedia content, contests, and social initiativesBuilding a hub where content creators can leverage our platform to create and shareIndirectly driving acquisition by creating viral buzz around our enhanced trader experienceIn this role, you will use your extensive product design expertise and industry best practices to motivate, drive, and deliver human-centered user experiences across a variety of products areas. You will collaborate closely with cross-functional teams, ensuring our solutions are both innovative and aligned with user needs.This role will involve leading the design process, owning the entire product area, and ensuring that our experiences are fundamentally
user centric . You’ll also elevate the overall design craft within the organization—setting the bar for visual execution, usability, and interaction design. Your passion for
simplicity and innovation
will help deliver best-in-class user experiences, and you will drive both the design and execution needed to stay ahead of the competition.In this role, you will:Lead and drive design for the Trader Engagement vertical, focusing on enhancing both new and existing customer experiences through educational tools, multimedia content, and social interactionsBuild an intuitive hub for content creators, enabling them to create and share through our platform, fostering a community that thrives on engagementOwn the end-to-end design process for product areas related to trader engagement, ensuring customer-centric solutions that resonate with both new and seasoned usersCollaborate closely with Product Management and Engineering teams to drive innovative design solutions that meet both user and business needsEstablish and maintain a high standard of design craft across the ecosystem, ensuring excellence in visual design, interaction design, and usabilityDrive product-led growth through design, by delivering impactful and intuitive product experiences that promote user adoption, engagement, and satisfactionContribute to the continuous improvement of the Design System, refining and evolving it to scale with the platform’s growthAct as a mentor and leader to other designers, fostering a culture of collaboration, innovation, and design excellence across the teamParticipate in and lead design critiques, product discussions, and pair-designing sessions to collaboratively shape the design directionCommunicate complex design concepts clearly and effectively to both internal and external stakeholders, including senior leadershipWhat’s in it for you:Be a key contributor in shaping the future of a cutting-edge product platform in the trading spaceCollaborate with talented, passionate teammates, dedicated to pushing the boundaries of design and product developmentThe chance to work in a product-led growth environment where design plays a critical role in customer success and business impactIf you're excited to bring customer-centric innovation to a fast-growing platform, and to play a pivotal role in elevating design, we want to hear from you!What we look for:7+ years of experience in product design, including significant experience working on cross-functional teamsA proven track record of delivering outstanding design solutions for complex products with a customer-centric mindsetStrong portfolio showcasing expertise in interaction design, visual design, and information architecture, with experience in user research, journey mapping, and persona developmentDeep understanding of modern design tools and processes, including experience with Figma and other design & research toolsExperience working with and contributing to Design Systems in a collaborative environmentExceptional communication and storytelling skills, with the ability to present and advocate for design decisions across the organizationStrong problem-solving abilities, able to balance user needs, business objectives, and technical constraints to deliver impactful design solutionsAbility to thrive in a fast-paced, outcome-driven environment, with a passion for advancing design craft and pushing the envelope of innovationBonus Points for:Experience in futures trading, financial markets, or investment platforms is a huge plusOur Core Benefits Include:Hybrid Schedule with Extra Remote Flexibility ( Totalling over 55% remote time )Generous PTO7 Paid Holidays Annually + 5 Conditional Holidays Annually1 Service Day Annually401k with 3.5% Company MatchLife and Disability Insurance Covered 100% by NinjaTraderFlexible Spending Accounts for Transit and ParkingWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.Apply for this job
*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileAccepted file types: pdf, doc, docx, txt, rtfWill you require visa sponsorship now or in the future? *
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Select...We are only able to hire full-time employees in certain states within the US. Please share your state of residence so we can properly communicate expectations.This position does require that you work hybrid from our Chicago Loop office. Are you able to commute to 222 N. LaSalle Street, 60601 on Tuesdays, Wednesdays and Thursdays? *
Select...If not currently in the Chicago area, are you willing to relocate? *
Select...Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in NinjaTrader’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
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ChicagoJOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLDWelcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide.But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true?
Take it from our employees.Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.What you’ll do:NinjaTrader’s growing Design organization is seeking an experienced, highly skilled, and creative
Staff Product Designer
to join the team and play a pivotal role in shaping the future of trader engagement. You will support a new vertical within our organization focused on Trader Engagement, with objectives that include:Helping our growing base of new customers learn to trade futuresEngaging existing active traders with compelling multimedia content, contests, and social initiativesBuilding a hub where content creators can leverage our platform to create and shareIndirectly driving acquisition by creating viral buzz around our enhanced trader experienceIn this role, you will use your extensive product design expertise and industry best practices to motivate, drive, and deliver human-centered user experiences across a variety of products areas. You will collaborate closely with cross-functional teams, ensuring our solutions are both innovative and aligned with user needs.This role will involve leading the design process, owning the entire product area, and ensuring that our experiences are fundamentally
user centric . You’ll also elevate the overall design craft within the organization—setting the bar for visual execution, usability, and interaction design. Your passion for
simplicity and innovation
will help deliver best-in-class user experiences, and you will drive both the design and execution needed to stay ahead of the competition.In this role, you will:Lead and drive design for the Trader Engagement vertical, focusing on enhancing both new and existing customer experiences through educational tools, multimedia content, and social interactionsBuild an intuitive hub for content creators, enabling them to create and share through our platform, fostering a community that thrives on engagementOwn the end-to-end design process for product areas related to trader engagement, ensuring customer-centric solutions that resonate with both new and seasoned usersCollaborate closely with Product Management and Engineering teams to drive innovative design solutions that meet both user and business needsEstablish and maintain a high standard of design craft across the ecosystem, ensuring excellence in visual design, interaction design, and usabilityDrive product-led growth through design, by delivering impactful and intuitive product experiences that promote user adoption, engagement, and satisfactionContribute to the continuous improvement of the Design System, refining and evolving it to scale with the platform’s growthAct as a mentor and leader to other designers, fostering a culture of collaboration, innovation, and design excellence across the teamParticipate in and lead design critiques, product discussions, and pair-designing sessions to collaboratively shape the design directionCommunicate complex design concepts clearly and effectively to both internal and external stakeholders, including senior leadershipWhat’s in it for you:Be a key contributor in shaping the future of a cutting-edge product platform in the trading spaceCollaborate with talented, passionate teammates, dedicated to pushing the boundaries of design and product developmentThe chance to work in a product-led growth environment where design plays a critical role in customer success and business impactIf you're excited to bring customer-centric innovation to a fast-growing platform, and to play a pivotal role in elevating design, we want to hear from you!What we look for:7+ years of experience in product design, including significant experience working on cross-functional teamsA proven track record of delivering outstanding design solutions for complex products with a customer-centric mindsetStrong portfolio showcasing expertise in interaction design, visual design, and information architecture, with experience in user research, journey mapping, and persona developmentDeep understanding of modern design tools and processes, including experience with Figma and other design & research toolsExperience working with and contributing to Design Systems in a collaborative environmentExceptional communication and storytelling skills, with the ability to present and advocate for design decisions across the organizationStrong problem-solving abilities, able to balance user needs, business objectives, and technical constraints to deliver impactful design solutionsAbility to thrive in a fast-paced, outcome-driven environment, with a passion for advancing design craft and pushing the envelope of innovationBonus Points for:Experience in futures trading, financial markets, or investment platforms is a huge plusOur Core Benefits Include:Hybrid Schedule with Extra Remote Flexibility ( Totalling over 55% remote time )Generous PTO7 Paid Holidays Annually + 5 Conditional Holidays Annually1 Service Day Annually401k with 3.5% Company MatchLife and Disability Insurance Covered 100% by NinjaTraderFlexible Spending Accounts for Transit and ParkingWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.Apply for this job
*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileAccepted file types: pdf, doc, docx, txt, rtfWill you require visa sponsorship now or in the future? *
Select...Any other comments you'd like to add?Are you currently located in the United States? *
Select...Desired Salary *State of Residence *
Select...We are only able to hire full-time employees in certain states within the US. Please share your state of residence so we can properly communicate expectations.This position does require that you work hybrid from our Chicago Loop office. Are you able to commute to 222 N. LaSalle Street, 60601 on Tuesdays, Wednesdays and Thursdays? *
Select...If not currently in the Chicago area, are you willing to relocate? *
Select...Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in NinjaTrader’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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