L'AGENCE
ASSISTANT STORE MANAGER
L'AGENCE, Los Angeles, California, United States, 90079
Job SummaryAssistant Store Manager oversees the retail store team with the Store Manager and is responsible for maximizing retail sales and maintaining a high standard of customer service. They should strive to develop, maintain, and expand their customer base by capitalizing on high-profile clientele and sales. Ensures the retail establishment runs efficiently and effectively and also staffs and manages a retail sales team and provides leadership towards the achievement of maximum profitability.
Examples of Essential Duties and Responsibilities
Maximizes sales through joint operational and commercial focus and takes action to obtain the highest level of profitability for the store.
Ensures high-quality direct and indirect customer service by providing the best shopping experience for each customer.
Exercise intellectual and creative discretion and judgment in the management and leadership of store employees.
Coach and develop retail associates to meet store sales goals, visual presentation directives, and customer services standards.
Responsible for the implementation of clienteling strategies.
Analyzes selling reports and monthly profitability reports.
Delegates authority and responsibility with accountability and follow-up.
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Has working knowledge and oversees the use of all Company systems in stores.
Works closely with buying and planning team on merchandising and reorder needs.
Ensures proper completion of cash office operational functions.
Communicates and implements corporate directives to retail associates in a timely and effective manner.
Manages and ensures the stock level is appropriate to maximize selling.
Ensures the garment presentation, garment level, and visual standards are presented according to the brand.
Ensures and follows up on all activities concerning campaigns, promotions, and sales activities of the store.
Any other functions, duties, and projects as assigned.
Qualifications
Experience in developing and maintaining store visuals.
Experience in leadership, training & development of retail staff.
Knowledge of basic retail math and cash management techniques.
3-5 years of retail store management experience.
Competencies & Skills
Detailed understanding of inventory accounting and merchandise payable is required.
Solid working knowledge of major ERP, inventory, and accounting systems.
Advanced working knowledge of Excel is required and proficient in MS Office.
Solid communication skills including the ability to work well in a team environment or independently when tasked.
Ability to successfully manage multiple tasks with conflicting priorities.
Physical Requirements:
Must be able to stand for long periods.
Must be able to reach overhead.
Must be able to pick up 30-50lbs.
Must be able to climb a ladder or step stool.
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Examples of Essential Duties and Responsibilities
Maximizes sales through joint operational and commercial focus and takes action to obtain the highest level of profitability for the store.
Ensures high-quality direct and indirect customer service by providing the best shopping experience for each customer.
Exercise intellectual and creative discretion and judgment in the management and leadership of store employees.
Coach and develop retail associates to meet store sales goals, visual presentation directives, and customer services standards.
Responsible for the implementation of clienteling strategies.
Analyzes selling reports and monthly profitability reports.
Delegates authority and responsibility with accountability and follow-up.
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Has working knowledge and oversees the use of all Company systems in stores.
Works closely with buying and planning team on merchandising and reorder needs.
Ensures proper completion of cash office operational functions.
Communicates and implements corporate directives to retail associates in a timely and effective manner.
Manages and ensures the stock level is appropriate to maximize selling.
Ensures the garment presentation, garment level, and visual standards are presented according to the brand.
Ensures and follows up on all activities concerning campaigns, promotions, and sales activities of the store.
Any other functions, duties, and projects as assigned.
Qualifications
Experience in developing and maintaining store visuals.
Experience in leadership, training & development of retail staff.
Knowledge of basic retail math and cash management techniques.
3-5 years of retail store management experience.
Competencies & Skills
Detailed understanding of inventory accounting and merchandise payable is required.
Solid working knowledge of major ERP, inventory, and accounting systems.
Advanced working knowledge of Excel is required and proficient in MS Office.
Solid communication skills including the ability to work well in a team environment or independently when tasked.
Ability to successfully manage multiple tasks with conflicting priorities.
Physical Requirements:
Must be able to stand for long periods.
Must be able to reach overhead.
Must be able to pick up 30-50lbs.
Must be able to climb a ladder or step stool.
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