The Crescent Hotels Group
Hotel Sales & Marketing Manager
The Crescent Hotels Group, Los Angeles, California, United States, 90079
Description
For more than 144 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, luxury meeting rooms, special event rooms, 72 hotel rooms, and an array of social, business, and athletic events.Join our team! We have immediate openings for individuals who are committed to elevating the member and guest experience to fill the position of Full-Time Hotel Sales & Marketing Manager for the Los Angeles Athletics Club.Job Summary:This position contributes to the success of Crescent Hotels & Resorts by creating a positive experience for every member and guest who stays at the club. This is done by driving business through key market segments and working directly with the Director of Sales to assist in cultivating a high performing sales and marketing team that consistently delivers market growth and revenue objectives, as well as meeting or exceeding quarterly sales goals. The Sales and Marketing Manager will also assist in marketing strategies such as promotions and advertising seasonal marketing packages to drive revenue and assist with the development of marketing campaigns and tracking progress.Responsibilities:Developing and implementing strategic sales plansManaging a portfolio of accounts and building strong relationships with clientsIdentifying potential clients and business opportunitiesMeeting with clients to discuss their specific requirements and the services that the hotel can provideNegotiating contracts and packages to maximize profitsPreparing reports on goals, sales, and profits and presenting these to senior managementKeeping abreast of trends and changes in the hotel and hospitality industryWorking collaboratively with other departments, particularly reservations and front office, to ensure hotel services meet client needsMaintaining accurate records of all pricings, sales, and activity reportsAttending trade shows and industry events to broaden network in Los Angeles and increase business, with occasional travel via flight two to three times a year for approx. 4 days per year to different market segments within the US.Assist the Director of Sales with Marketing StrategiesAssist the Director of Sales with initiatives to drive revenue via various marketing channelsAssist with the development of marketing campaignsPersonnel Management:Review all payroll timesheets for areas supervised and submit them in a timely manner for final approval.Enforce sound safety and housekeeping practices.Manage facilities staff to deliver expected service levels within the prescribed budget.Respond to problems in a tactful and expedient manner; resolve employee issues through problem resolution.Education, licenses, & certifications:Minimum of two (2) years of experience in same or similar positions in the Hotel Sales and Marketing industry.High School Diploma or GED EquivalentCurrent California Driver License with satisfactory Department of Motor Vehicle driving record, and must be willing to travel by flightEssential qualifications:At least eighteen (21) years of age.Strong understanding of the hotel industry and market trends in Los Angeles.Reliable and punctual attendance.Excellent time-management skills; prioritizing and completing assigned job tasks effectively.Travel (by vehicle and plane) for business, training, and/or development, including overnight trips.Excellent oral, speech, and writing skills in English. Fluency in Spanish is not required but a plus.Excellent interpersonal and customer service skillsComputer Experience: proficient in Microsoft Office programs, Outlook, and ability to learn a variety of other software.Excellent verbal and written communication skills; ability to convey messages clearly and compose correspondence with correct and proper grammar.Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively.Capable of working effectively independently at a high level with minimal supervisionStrong analytical skills.High attention to detail and accuracyStrong organizational skillsAbility to prioritize effectively and efficiently meet deadlines and produce work in a timely manner.Ability to elicit and accept constructive feedback.Physical requirements, Demands, and working conditions:Sedentary work:
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves sitting most of the time; walking and standing are required only occasionally.Pay:
$75,000.00 Annual SalaryPre-employment background check required, and drug screen may apply.We are an equal opportunity employer; all individuals are encouraged to apply.
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For more than 144 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, luxury meeting rooms, special event rooms, 72 hotel rooms, and an array of social, business, and athletic events.Join our team! We have immediate openings for individuals who are committed to elevating the member and guest experience to fill the position of Full-Time Hotel Sales & Marketing Manager for the Los Angeles Athletics Club.Job Summary:This position contributes to the success of Crescent Hotels & Resorts by creating a positive experience for every member and guest who stays at the club. This is done by driving business through key market segments and working directly with the Director of Sales to assist in cultivating a high performing sales and marketing team that consistently delivers market growth and revenue objectives, as well as meeting or exceeding quarterly sales goals. The Sales and Marketing Manager will also assist in marketing strategies such as promotions and advertising seasonal marketing packages to drive revenue and assist with the development of marketing campaigns and tracking progress.Responsibilities:Developing and implementing strategic sales plansManaging a portfolio of accounts and building strong relationships with clientsIdentifying potential clients and business opportunitiesMeeting with clients to discuss their specific requirements and the services that the hotel can provideNegotiating contracts and packages to maximize profitsPreparing reports on goals, sales, and profits and presenting these to senior managementKeeping abreast of trends and changes in the hotel and hospitality industryWorking collaboratively with other departments, particularly reservations and front office, to ensure hotel services meet client needsMaintaining accurate records of all pricings, sales, and activity reportsAttending trade shows and industry events to broaden network in Los Angeles and increase business, with occasional travel via flight two to three times a year for approx. 4 days per year to different market segments within the US.Assist the Director of Sales with Marketing StrategiesAssist the Director of Sales with initiatives to drive revenue via various marketing channelsAssist with the development of marketing campaignsPersonnel Management:Review all payroll timesheets for areas supervised and submit them in a timely manner for final approval.Enforce sound safety and housekeeping practices.Manage facilities staff to deliver expected service levels within the prescribed budget.Respond to problems in a tactful and expedient manner; resolve employee issues through problem resolution.Education, licenses, & certifications:Minimum of two (2) years of experience in same or similar positions in the Hotel Sales and Marketing industry.High School Diploma or GED EquivalentCurrent California Driver License with satisfactory Department of Motor Vehicle driving record, and must be willing to travel by flightEssential qualifications:At least eighteen (21) years of age.Strong understanding of the hotel industry and market trends in Los Angeles.Reliable and punctual attendance.Excellent time-management skills; prioritizing and completing assigned job tasks effectively.Travel (by vehicle and plane) for business, training, and/or development, including overnight trips.Excellent oral, speech, and writing skills in English. Fluency in Spanish is not required but a plus.Excellent interpersonal and customer service skillsComputer Experience: proficient in Microsoft Office programs, Outlook, and ability to learn a variety of other software.Excellent verbal and written communication skills; ability to convey messages clearly and compose correspondence with correct and proper grammar.Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively.Capable of working effectively independently at a high level with minimal supervisionStrong analytical skills.High attention to detail and accuracyStrong organizational skillsAbility to prioritize effectively and efficiently meet deadlines and produce work in a timely manner.Ability to elicit and accept constructive feedback.Physical requirements, Demands, and working conditions:Sedentary work:
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves sitting most of the time; walking and standing are required only occasionally.Pay:
$75,000.00 Annual SalaryPre-employment background check required, and drug screen may apply.We are an equal opportunity employer; all individuals are encouraged to apply.
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