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Carver Federal Savings Bank

AVP - Branch Manager II

Carver Federal Savings Bank, Queens, New York, United States,


AVP - Branch Manager II - Queens, NY

Corporate Title:

AVP – Branch Manager II

FLSA:

Exempt

Department:

Retail Operations

Reports to:

VP - Retail Manager

Position Summary:

The Branch Manager will be responsible for effectively managing the retail branch, meet branch deposits goals, operational efficiencies and talent management. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Essential Duties and Responsibilities:

Generate new business and increase deposits by developing and maintaining customer and community relationships.

Provide optimum customer service through efficient branch operations and sales focused personnel.

Develop and maintain community relationships.

Ensure compliance with all applicable laws, regulations, Bank policies and procedures, including the Community Reinvestment Act, Bank Secrecy Act, Anti Money Laundering laws, Office of Foreign Asset Control requirements, Equal Employment Opportunity Act, and other regulatory requirements.

Work with the Assistant Branch Manager to ensure overall branch security, interview and recommend branch personnel, control branch expenses within budgetary constraints, and oversee staff performance reviews.

Ensure that all employees receive skills and development training.

Develop, maintain and support a professional business relationship with the heads of various departments, including, but not limited to, Accounting and Lending.

Report the branch’s performance related to new business development, expense management and compliance, on a daily, weekly and/or monthly basis.

Supervisory Duties:

Supervise branch staff including operations and sales personnel.

Background and Experience:

Bachelor’s degree preferred

Minimum five years of experience managing a commercial or savings bank branch

Experience with Jack Henry core system

Ability to make sound judgments with limited information

Solid management and customer service experience

Retail banking sales experience

Knowledge of banking regulations

Excellent written and oral communications skills

Knowledge of Microsoft Excel and Word