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Castlewood Group

Director of Operations

Castlewood Group, New York, New York, us, 10261


Castlewood Apparel Corp, a leading men's and women's apparel importer, is seeking a Director of Operations NYC midtown

Duties include but not limited to:Oversee and optimize daily operations and month-end closings, focusing on inventory management/allocation, order fulfillment, and warehouse communication to ensure timely and accurate delivery of products.Lead the management of Enterprise Resource Planning (ERP) systems to enhance order processing, inventory tracking, and data accuracy; and run reports for all departments as necessary.Manage the end-to-end process for Electronic Data Interchange (EDI) transactions, ensuring seamless integration with retail partners and adherence to industry standards.Oversee Advanced Shipping Notice (ASN) processes, ensuring accurate and timely communication with warehouses, retailers, and distributors.Collaborate closely with warehouse teams to streamline communication regarding order status, inventory levels, and shipment schedules.Coordinate with cross-functional teams, including sales, customer service, and logistics, to align operational processes with business goals and customer needs.Monitor key performance indicators (KPIs) related to order fulfillment, inventory management, and warehouse efficiency, reporting on performance to executive leadership.Lead, mentor, and develop the operations team, fostering a culture of collaboration, innovation, and continuous improvement.Qualifications:

Must have 5+years' experienceA good understanding of the Apparel IndustryExpertise in ERP Systems, specifically AMT a plusKnowledge in Microsoft Office products, particularly Excel and WordVery detail-oriented individual who works well under pressureAbility to understand all EDI, including but not limited to 850, 856, and 810 documents; troubleshoot any EDI order discrepanciesStrong communication with an ability to build relationships internally/externally and resolve issuesAbility to work independently with a desire to work in a fast-paced, friendly environment.Must be a team player & have high energyMonday through Thurs On-site 8:30 am - 5:00 pmFriday Remote 8:30 am - 5:00 pm