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Williams-Sonoma

Operations Coordinator, B2B - East

Williams-Sonoma, San Francisco, California, United States, 94199


Overview of the roleThe B2B Operations Coordinator is an integral support role for the regional Operations managers and the Logistics team. This role is responsible for providing hands-on operational project support whileworking closely with cross-functional teams including Logistics, Sales, Inventory/Planning,and Care Center Support Teams throughout a project lifecycle.*This is a remote role, and will work on EST hours*ResponsibilitiesAssist Operations team in managing projects: validate inventory availability, audit B2B quotes and orders, update project playbooks.Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients' delivery needs.Support Operations Managers and cross-functional teams in providing timely and accurate project details and updates to internal and external partners.Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process.Support Operations Managers and Business call center support teams with triage plans for customer escalations.

CriteriaProficient in Microsoft Office (Excel, Word, PowerPoint).Strong organizational skills and expertise in working with cross-functional teams.Ability to effectively communicate to internal and external partners.Effective time management, problem-solving, and organization skills.

Our Mission Around Diversity, Equity & InclusionWe firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,creates healthy and high-performing teams, and delivers superior customer experiences. We will createand nurture a global company culture where we confidently bring our authentic selves to work everyday: where the only criteria for advancement are the quality of our work, the contributions we make toour teams and the business, and our ability to lead; and where our individual differences-whateverthey may be-are valued, explored and appreciated.Benefits Just for YouDepending on your position and your location, here are a few highlights of what you might be eligiblefor:A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesPaid vacations, holidays, and time off to volunteerHealth benefits, dental and vision insurance, including same-sex domestic partner benefitsTax-free commuter benefitsA wellness program that supports your physical, financial and emotional healthYour Journey in Continued LearningIn-person and online learning opportunities through WSI UniversityCross-brand and cross-function career opportunitiesResources for self-developmentAdvisor (Mentor) programCareer development workshops and learning programsSpeaker series

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (forexample, H-1B or other employment-based immigration).This role is not eligible for relocation assistance.Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider foremployment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.The expected starting pay range for this position is $60,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.#LI-TB1