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The Whole Person

Core Services Manager

The Whole Person, Kansas City, Missouri, United States, 64101


GENERAL DESCRIPTION

The Core Services Manager reports to the CEO and is responsible for oversight of all aspects of: Deinstitutionalization and transition services which includes the Money Follows the Person programs of Kansas and Missouri; Blind-Low Vision Services, Deaf Services, and Telecommunications Access Program (TAP) This position will supervise the staff associated with these services.

ESSENTIAL JOB FUNCTIONS

Program oversight of deinstitutionalization/transition services through service areas in Missouri and Kansas, to include Money Follows the Person (MFP)

Understand and apply the Money Follows the Person grant process in Kansas and Missouri.

Proper and timely financial reporting/billing/invoicing of MFP spending

Provide technical assistance to area providers to increase community inclusion

Supervise and counsel Independent Living Advocates in Deaf Services and Blind and Low Vision Services to include: proper documentation, 1 to 1 advocacy, peer mentoring groups, grants/funding, independent skills training, consumer assessments, group presentations and outreach.

Supervise Telecommunications Access Program (TAP) and staff to include: Assessing consumer’s needs by addressing visual, hearing and mobility issues, demonstrating equipment, completing documentation and ordering of equipment, set up and training for consumers and follow-up.

Regular auditing of direct staff data entries into CIL Suite database to ensure timely recording of consumers and contacts made.

Regular and Predictable attendance.

REQUIRED SKILLS

· Must have a Bachelor’s degree

· Must have a minimum of two years management experience

PREFERRED SKILLS

· Previous work for a Center for Independent Living

· Master’s Degree

· Personal Experience with a Disability

SUPERVISORY RESPONSIBILITY

This position supervises approximately five people

COMPETENCIES

· Knowledgeable about deinstitutionalization/transition services and MFP, to include benefits, spend-downs, housing options, etc.

· Knowledgeable about disabilities and disability related issues

· Ability to network within the community

· Above average organizational and time management skills

· Strong computer skills

· Strong written and oral communication skills

· Ability to interact personally and professionally with people on all levels

· Ability to work independently and as a member of a team to meet deadlines

Understanding of the Independent Living Philosophy