Grosse Pointe Yacht Club
Food and Beverage Director
Grosse Pointe Yacht Club, Grosse Pointe, Michigan, United States, 48236
Position Title: Food and Beverage Director
Department: Restaurant Service / Harborside Grill Service
Division: Food and Beverage
Reports to: General Manager / Assistant General Manager
Supervises: Restaurant Service Staff, Harborside Grill Service Staff, Wine Program
Position Summary: The position is responsible for executing dining room service regularly. This includes coordinating with the service and culinary teams to ensure all guest expectations are met. The Food and Beverage Director serves as a key member of the Club's management team and is responsible for the development of wine, beer, and liquor lists and books, and for the delivery of wine service and server training for the other restaurant staff. They will be expected to go above and beyond to deliver memorable events while maintaining a high level of energy, professionalism, and hospitality. This role demands a proactive approach in identifying trends, developing innovative service strategies, and fostering a culture of continuous improvement and member satisfaction.
Qualifications:High school diploma or equivalent in appropriate experienceTIPS certification preferred, but not requiredSommelier certification preferred, but not requiredTwo or more years' experience in a similar positionAbility to work scheduled evening hours including, when necessary, holidays and weekendsAbility to lift 50 lbs.Lifting, bending, twisting, reaching, crouching, and crawling throughout the course of the jobBeing on your feet for an extended period of time
Job Duties:Serves as a positive role model by:
Adhering to the same standards of service and behavior that peers are required to upholdDemonstrating effective communication skills through various digital platforms utilized by the ClubMaintaining a positive and friendly demeanor at all timesWorking with peers to meet the needs of the teamRepresenting the Club well in its relationships with members and vendors
Continually provides services in the areas of:
Exceeding the expectations of members and their guests, while representing the Club to the highest standardsEnsuring accurate, detailed execution all restaurant service, both in the Club dining rooms and the Harborside GrillImpeccable service and social perceptivenessAbility to evaluate guest satisfaction and responsivenessEnsuring all laws and Club policies and procedures regarding alcoholic beverage service are followed at all timesSlowing and refusing alcoholic beverage service when necessaryContinually seeking to enhance knowledge and skills related to serviceMaintaining self-awareness of members, management, and peers
Assumes responsibility for the department by:
Creation, maintenance, and training of all restaurant staff on departmental processes, procedures, and service standardsStrategic marketing of principles to continually exceed the expectations and needs of Club members and guestsMonitoring of departmental budgets, ensuring financial efficiency and high service qualityCollaboration on menu design and maintenance of the point of sale systemMaintaining proper record keeping for all departmentsMaintaining proper inventory levels, including wine, spirits, and barMaintaining restaurant and catering storage areas in a neat, clean, and orderly mannerOverseeing the creation of weekly schedules for all restaurant staffPrioritizing and clearly communicating tasks with the General Manager / Food and Beverage Director, and Restaurant Staff concerning ongoing projects
Results on which performance will be evaluated but are not limited to:
Ensuring that the team under their direction is competent, efficient, and effectiveBeing attentive to the needs of the membersGeneral behavior and languageMaintaining good hygiene and a professional appearanceAll but not limited to this Job Description
Department: Restaurant Service / Harborside Grill Service
Division: Food and Beverage
Reports to: General Manager / Assistant General Manager
Supervises: Restaurant Service Staff, Harborside Grill Service Staff, Wine Program
Position Summary: The position is responsible for executing dining room service regularly. This includes coordinating with the service and culinary teams to ensure all guest expectations are met. The Food and Beverage Director serves as a key member of the Club's management team and is responsible for the development of wine, beer, and liquor lists and books, and for the delivery of wine service and server training for the other restaurant staff. They will be expected to go above and beyond to deliver memorable events while maintaining a high level of energy, professionalism, and hospitality. This role demands a proactive approach in identifying trends, developing innovative service strategies, and fostering a culture of continuous improvement and member satisfaction.
Qualifications:High school diploma or equivalent in appropriate experienceTIPS certification preferred, but not requiredSommelier certification preferred, but not requiredTwo or more years' experience in a similar positionAbility to work scheduled evening hours including, when necessary, holidays and weekendsAbility to lift 50 lbs.Lifting, bending, twisting, reaching, crouching, and crawling throughout the course of the jobBeing on your feet for an extended period of time
Job Duties:Serves as a positive role model by:
Adhering to the same standards of service and behavior that peers are required to upholdDemonstrating effective communication skills through various digital platforms utilized by the ClubMaintaining a positive and friendly demeanor at all timesWorking with peers to meet the needs of the teamRepresenting the Club well in its relationships with members and vendors
Continually provides services in the areas of:
Exceeding the expectations of members and their guests, while representing the Club to the highest standardsEnsuring accurate, detailed execution all restaurant service, both in the Club dining rooms and the Harborside GrillImpeccable service and social perceptivenessAbility to evaluate guest satisfaction and responsivenessEnsuring all laws and Club policies and procedures regarding alcoholic beverage service are followed at all timesSlowing and refusing alcoholic beverage service when necessaryContinually seeking to enhance knowledge and skills related to serviceMaintaining self-awareness of members, management, and peers
Assumes responsibility for the department by:
Creation, maintenance, and training of all restaurant staff on departmental processes, procedures, and service standardsStrategic marketing of principles to continually exceed the expectations and needs of Club members and guestsMonitoring of departmental budgets, ensuring financial efficiency and high service qualityCollaboration on menu design and maintenance of the point of sale systemMaintaining proper record keeping for all departmentsMaintaining proper inventory levels, including wine, spirits, and barMaintaining restaurant and catering storage areas in a neat, clean, and orderly mannerOverseeing the creation of weekly schedules for all restaurant staffPrioritizing and clearly communicating tasks with the General Manager / Food and Beverage Director, and Restaurant Staff concerning ongoing projects
Results on which performance will be evaluated but are not limited to:
Ensuring that the team under their direction is competent, efficient, and effectiveBeing attentive to the needs of the membersGeneral behavior and languageMaintaining good hygiene and a professional appearanceAll but not limited to this Job Description