Kelly Generator & Equipment
Dispatcher
Kelly Generator & Equipment, Owings, Maryland, United States,
We are seeking a reliable and efficient Dispatcher to join our Service team. As a Dispatcher, you will be responsible for coordinating and dispatching our service technicians.
Responsibilities:Schedule assigned technicians with planned maintenance, repairs, and troubleshooting.Consult with Field Service Managers on all troubleshoot calls.Document accurate information in software system.Schedule according to best geographical location and technician certification.Support technicians for parts and tools for assigned work.Ensure scheduling goals are met.Respond to customer inquiries.Participate with ON-CALL for weekly Dispatch coverage.Maintains professional appearance.Assist in other duties as assigned.Qualifications:High school diploma or equivalent required; additional education or certification in logistics, transportation, or a related field is a plusProven experience as a Dispatcher or in a similar role, preferably in the transportation or logistics industryKnowledge of transportation systems, dispatch software, and GPS tracking systems is a plusExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to work under pressure and make quick decisionsProficient in using computer systems and softwarePM22
PI65069573d8a4-37448-35617689
Responsibilities:Schedule assigned technicians with planned maintenance, repairs, and troubleshooting.Consult with Field Service Managers on all troubleshoot calls.Document accurate information in software system.Schedule according to best geographical location and technician certification.Support technicians for parts and tools for assigned work.Ensure scheduling goals are met.Respond to customer inquiries.Participate with ON-CALL for weekly Dispatch coverage.Maintains professional appearance.Assist in other duties as assigned.Qualifications:High school diploma or equivalent required; additional education or certification in logistics, transportation, or a related field is a plusProven experience as a Dispatcher or in a similar role, preferably in the transportation or logistics industryKnowledge of transportation systems, dispatch software, and GPS tracking systems is a plusExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to work under pressure and make quick decisionsProficient in using computer systems and softwarePM22
PI65069573d8a4-37448-35617689